8.8
Very Good
From 413 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.4

Service and Facilites

9.0

Traveler Reviews Hilton Sofia

Number of reviews per page
20
40
Top reviews
Timothy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent stay
Timothy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful stay
Anna
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, very clean! Staff were friendly and helpful
scott
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great property. Recent rnnovation
Avazova
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Super!
daniel
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Great hotel and service , only issue I would expect such standard of hotel to have espresso machine in room I stayed day before in double tree by Hilton in plovdiv and they had espresso machine in room Good gym and spa , took a massage reasonable prices
Martin
icon-Business
Business
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The rooms are small and incredibly overpriced for a premium hotel in Sofia, yet missing some things such as bath robe, slippers, rain showers, heck the showers don't even have doors?!? They have a glass divider separating the shower from the sink spanning from the floor to ceiling but no door... which is weird. Also it turns out a deluxe room is only deluxe because it's located on level 6 and above in the building yet it is not different than a standard room in any meaningful way. The restaurant menu options are also incredibly limited and just as overpriced. When you are checking out, you have to remember to pay for parking separately because they don't include it in your room service bill. Last but not least I'm not a fan of the Croft & Barrow soap products they have in the rooms.
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SUFEI
icon-Leisure
Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Everything is fine at Hilton Sofia, but just a bit far away from old town which takes around 30 min. walking distance. The female receptionists are more friendly, the male receptionists are not that friendly. The guy in the morning of Oct.07 around 8am on the reception who helped to call a tax and the guy in the morning of Oc5.12 around 9:30am who helped to check out, both attitudes towards customers should be trained more, not friendly driven. That's why I couldn't give higher rate.
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Madhukar
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Clean, newly renovated. Great staff and great food! Safe and walkable to all important parts of the city
Eddie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very nice property. Great for families too!
Oana
icon-Business
Business
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Nice location, great staff. Didn’t like that only one elevator was working (I understand there is construction work going on, but keep 2 out of 3 elevators working, please). The Executive Lounge was rather poor, compared to other hotels, in terms of food and drinks.
Shelley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

I love, love the Hilton Sofia! It is my third time here and I would not stay at any other hotel. It is an updated hotel with amazing, amazing staff. Each room is very quiet and is very convenient to the main area of the city.
Benedict
icon-Business
Business
4.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Rate should be lower given the ongoing work at the hotel. Breakfast is average
jeff
icon-Business
Business
8.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Pleasant hotel close to travel links and a museum
Menachem
icon-Business
Business
6.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

A free wi fii is mandatiry tor business people. Take into account that if you are not an Hilton member you will have to register to have this service .....
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

Noisy climate system.. water system broken, no cold water... Tooo expensive for what they offer.. not even close to those stars
George
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

A nice city hotel well located for the Sofia Centre. Pleasant stay overall, friendly staff, clean despite certain areas need refurbishment.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

Nice Spacious room and good service. The hotel lacks modernity as the rooms look very old.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 310 week(s) ago

Expedia Group verified review

Everything was wonderfull. Very friendly staff, clean room, full breakfast.
nikolaos
10.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

Classic Hilton. No unpleasant surprises. The location is really superb cause it's a 5 minute to Ndk and 10 minute pleasant walk to vitosha pedestrian Street. Views were beautiful. We had the room with the park view. Sadly the lot next to the hotel is occupied by a car dealer and rather spoil the views, not hiltons fault though. Highly recommended.
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Number of reviews per page
20
40