Hotel Casa Colonial Cozumel

Explore Hotel Casa Colonial Cozumel
8.6
Very Good
From 475 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.2

Service and Facilites

8.8

Traveler Reviews Hotel Casa Colonial Cozumel

Number of reviews per page
20
40
Top reviews
Kathy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Sonrientes y muy buen servicio, súper céntrico el lugar, ideal para turistas
Victor
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good
MARIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great area! Walking distance to everything.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely property. Enjoyed the suite.
Dennis
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff was very pleasant, especially the morning food servers.
Larry
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Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

It was in a very tourist area but very quite and near the ferry to playa del carman. No pool
Jean Pierre
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.
Devora
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was wonderful except it took a
Greg
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Friendly staff. Very quiet property. I'm returning next year for two months. That has to speak for my overall satisfaction.
Melyna
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great Hotel
Verified traveler
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Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Will def go back, amazing bang for your buck, withing a short 4 min aalk to the main ferry terminal, wirh restaurants and marketa and anything you need cllae by
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We enjoyed our stay. Will return.
Esthefany
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

It as okay, the breakfast was not good, just fruit and a slice of bread. The staff was nice and the rooms were clean.
Jeffrey
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

While the hotel is situated in an excellent area right at the main shopping district with plenty of restaurants nearby, the room was clean and staff very friendly BUT the rooms are musky from mildew or mold and irritate your throat and sinuses. Even running the AC does not help because this is where most of it develops along with the wood inside. The lobby is nice, but rooms need upgraded. I have stayed many other places in Cozumel and even lived here for 2 years. I advise Casa Mexicana or Hotel Puerto Libre as better options for similar price. Price is to high for what you get. Also the continental breakfast was only slices of bread, jam, and a little fruit. Excellent location for walking.
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vijay
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Wonderful place right in the Plaza. Nice staff and great patio breakfast. Very close to shopping and dining.
Jian
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Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Location is great and staffs are wonderful. Breakfast is great. But amenities were out dated, fridge is leaking, no microwave. Staff are very accommodating, but hotel really needs renovation. Hotel was very accommodating letting us check out earlier due to the travel plan change and agreed not to charge the unused days. But Expedia did not process refund until this minute, making excuse that Hotel did not approved it which was obviously a lie. So disappointing about Expedia US travel team!
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Sean
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

It was a basic Mexican hotel, with a great location. The shower was the worst part as the water basically dripped out.
Rafael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

I really enjoyed this small hotel. Excellent communication pre-arrival, the staff was super friendly and helpful, the room was fantastic. Located just a quick 5 min walk from the ferry with multiple restaurants close by. This property does not have a pool, which was fine for us
Barry Alan
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Leisure
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Property is old but in very good condition and clean. It's pretty no-frills but comfortable. I had a problem on the last day with my door lock, but the staff was friendly and helpful basically dismantling the door so I could get my stuff.
Aleisha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We were only in Cozumel for one night so it was perfect for us. Located right on the square we could have easily walked to it if we had known our way around. It’s close to the ferry and the ocean. Lots of local shops and restaurant options within walking distance. The hotel is cute, clean, & comfortable. It is an older property but suited us well for the night. Check in was fast and we were able to have a late check out and room upgrade with our Expedia VIP benefits. The waitress at breakfast was super sweet and took great care of us. Service with a smile is always appreciated! Breakfast was simple but cooked to order and fresh. Would stay here again!
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Number of reviews per page
20
40