The property needs a bit of maintenance and upkeep

Definitely not 5 star property but more like 3-4 stars. Property needs a significant upgrade as it is stuck in the late 90s. Dirty carpets on premise (6 floor). Chipped walls and furniture through out the property. Leaking pipes in the restaurant area. Zero attention to details from staff. Long wait for food in the restaurant. Food greasy and bland.

First I want to start by saying., The Ritz at Sarasota FL has lost their quality.. The day of my arrival., I asked the car bell guy if he could please help us load our luggage onto the cart since we had a long trip & we were all so tired., He said OK gets the cart places by the vehicle takes the tip goes around the vehicle.. by than my son already had taken out the luggage’s out the vehicle and put it on the cart himself. So than he takes off.,? what happened to bell service? we check in I get a connecting room with my guest that i was checking in with.? We were not asked if that is something we wanted? that is normall something your asked at check in? I didn’t know until we got to our room.. Than once we settle in the room we realize the AC was not working well.. I tried expressing all of this to the manager & all she had to say was “ I’M SORRY “.. ?

Hreat

Very clean and organized I will highly recommend it.

I just returned from an amazing seven-day getaway at The Ritz-Carlton in Sarasota, and I can honestly say it was one of the best vacation experiences I've ever had. From the moment I arrived, the outstanding service set the stage for an unforgettable week. Checking in was seamless, thanks to Juliana at the front desk. Her warm welcome and friendly attitude made me feel right at home. Juan, the bellman, was just as impressive, quickly bringing our luggage to our room with a smile. The attention to detail was remarkable; the entire valet team was exceptional, ensuring my car was always ready when I needed it, all while maintaining a courteous and professional demeanor. The pool area was a serene oasis, with fantastic service that made lounging in the sun even more enjoyable. I also spent time at the Ritz Beach, where the high level of service continued to impress me. Every staff member went above and beyond to ensure my comfort and satisfaction. I did encounter a minor issue with a delivery, but Stephanie from the front desk resolved it quickly, showcasing the hotel’s commitment to guest satisfaction. My vacation was filled with relaxation, and I cherished every moment. The highlight was definitely the spa experience. I treated myself to a deep tissue massage with Freddy, who provided exceptional service and left me feeling rejuvenated. Overall, my week at The Ritz-Carlton, Sarasota, was nothing short of extraordinary. I returned home feeling refreshed and revitalized.

The services at Front Desk, the restaurant or more so at the beach don’t reflect the Ritz Carlton Brand.. We spent the weekend prior time the Ritz in Naples… completely different😔😔 Will Not Recommend Ritz at Sarasota. We had dinner at St Regis on Saturday… away much better experience.😍

The Ritz Carlton is a five star hotel with service the second to none. This was our third summer stay there and each time it seems to get better and better. Loved everything about it from the room to the pool to the amenities in, especially to the staff.

Lovely hotel, the attention from staff was excellent. I really enjoyed their delicious food and amazing views. The beach club was an excellent add on to my stay. The pool was amazing and the private beach was stunning!!

Buen servicio disfrute la estadía

Such a welcoming environment with great amenities. The beach club is also phenomenal and all of the staff at both the hotel and beach club were wonderful.

Great services and very professional people

Had to askl front desk to clean the rom and make the bed

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We had an amazing experience at The Ritz-Carlton Sarasota. Check-in was smooth with a lovely champagne welcome. Our Club Level room had a beautiful marina and pool view—slightly compact, but elegant and comfortable. Dining at Jack Dusty and Rufa was excellent (don’t miss the sliders!), and the poolside facilities like fishing kayaking and games were a hit with the whole family. The Club Lounge was the highlight—five gourmet food presentations daily, open bar, and outstanding staff who catered to my dietary needs with care and attention. We’ve stayed at many 5-star hotels, but this was one of the best lounge experiences we’ve had. Huge thanks to the Club Lounge team—you made our stay truly unforgettable!

The bathroom tub was not cleaned the shower head didn’t work I can’t understand why such a great resort had shower curtains instead shower doors. The room didn’t have a working fridge to store bottles water It was my 37th wedding anniversary we were very disappointed

Everything was excellent. Wonderful weekend getaway.

Wonderful stay - spa was excellent, dining was scrumptious.

Brilliant service! Unique place! They have an amazing and private beach club near the hotel (around 10 mins from there) and each guest has permission to access there.

The service was excellent and the property was beautiful!