Mercure Belo Horizonte Vila Da Serra Hotel

Explore Mercure Belo Horizonte Vila Da Serra Hotel
8.2
Very Good
From 332 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Traveler Reviews Mercure Belo Horizonte Vila Da Serra Hotel

Number of reviews per page
20
40
Top reviews
Andrea
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bathroom shower is terribly small and np pressure on the shower. They card keys never ever work. Very annoying
Luis Heitor de Queiroz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Xxx
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

All the employees are kind, helpful, courteous and dedicated to their job. Their answer to all of my requests is always quick and efficient. A big thank to them! The hotel is well-located, clean and relatively well-equipped.
Fabio
2.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Terrible cable tv! Old hotel! I will never stay again It does not worth it. Very expensive but kook likes a hostel
Andrea
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Needs to be updated pretty old
Renan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

Location is very good if you intend on staying close to the busy Alameda da Serra. Room and hotel itself is nice but nothing special.
MR A Soares
6.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

The room and Bathroom is outdated. Breakfast is very good and staff is friendly.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 260 week(s) ago

Hotels.com verified review

Excellent location! Staff extremely friendly. Highly recommend
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Staff was very friendly. Room was very clean.
Verified traveler
8.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

Staff was very friendly. Room was very clean.
JuniorBrazil
10.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

Like everything about this hotel . Great staff .. spacious rooms..great rooftop
Verified traveler
6.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Good location Bad stuff Bad service Very old inside Not clean
Verified traveler
2.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

The hotel never received the booking confirmation, my wife waited for more than 2 hours on the reception and she paid with her credit card. I'm very upset and I want my money back.
Leonardo
6.0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

Not so good. The hotel it's too old.
Paul
10.0
/10
Reviewed 482 week(s) ago

Hotels.com verified review

Very good. Felipe at front desk did a great job arranging a conference room for our group at the last minute - very helpful. Great breakfasts with real French croissants, chia, flaxseeds, granola, omelettes, tapioca shells filled w cheese (beijus, for people from Rio), etc. One detail: the maids need to leave new tubes of body wash, shampoo etc. every day - we were there two nights but the maid did not do it.
Read More
Silvia
10.0
/10
Reviewed 520 week(s) ago

Hotels.com verified review

Nice hotel with friendly staff. The pizza from Olegario was really good.
Gavin
8.0
/10
Reviewed 600 week(s) ago

Expedia Group verified review

Good restaurant and excellent staff. Very far from airport.
ANSUETTE
8.0
/10
Reviewed 649 week(s) ago

Hotels.com verified review

THE HOTEL WAS OK. BUT THE SERVICE OF THE RESTAURANT WAS VERY POOR. ONE NIGHT WE INVITED TWO FRIENDS FOR DINNER AND THE SERVICE WAS VERY BAD.
Antonio
8.0
/10
Reviewed 672 week(s) ago

Hotels.com verified review

I liked and everything was very well.
Phil
8.0
/10
Reviewed 835 week(s) ago

Expedia Group verified review

Nice hotel. Rooms are spacious and nicely done. About the only negative is the location...hard to walk to anywhere from here, but a short taxi ride can fix that problem.
Number of reviews per page
20
40