Helpful staff and close to downtiwn

Repeat customer

We love the Kimberly ..after a few years not traveling to NY we are back..we will always stay there. The courtesy and friendliness of the lobby and door staff is exceptional!

A beautiful, clean room. Perfectly located. The staff was outstanding. Maybe the friendliest, most helpful Hotel I’ve ever stayed at. The rooftop bar/restaurant was exceptional. We stayed in a king suite…tons of room. Highly recommend!

Loved the location of this hotel and the staff were excellent, concierge, bell hop, front staff. Beds were so comfortable and linens were luxurious. Would definitely stay here again on a trip to New York. We walked to Rockefeller Plaza and the subways and Grand Central were all walkable.

The service was that of a five star, 5 diamond hotel… from the check-in to the door men, and a special shout out to Ralph who took great care of us with everything from ice to water to anything we could think of. Also, the spaciousness of the rooms is unheard of elsewhere in the city, so nice to have a suite! I will definitely stay here again!

Great location, great apartment and views.

Everything was perfect wonderful suite charming staff one of the best hotels I have ever stayed in on New York had a great dinner on the roof terrace thank you Kimberley hotel look forward to returning.

Convenient location

The door men and front desk workers are awesome

Loved everything. Fantastic

The staff was exceptionally nice and accommodating. Our King suite was palatial -for a NY hotel room. We had a balcony which is very unusual in NYC- we had our coffee outside in the mornings. The rooftop bar was very nice- we went twice!

room had no view....air condtioning very loud.

Great service.

One of the few hotels with an option for a balcony and the have a wonderful staff. Real old school and welcoming

Space and closets really nice. Bed and pillows very comfortable. All staff was super friendly and helpful..

The true test of a property is how the management reacts when something goes sideways. I had an issue at check-in and not only did they immediately fix it, they made amends right away and didn’t offer excuses. 5-star customer service. Will definitely stay there again.

It was very convenient in terms of the location. The individuals working there were very friendly. The check in was very smooth as well The bed was very comfortable and the room was spotless!

We had a great stay at The Kimberley. The one bedroom suite was really spacious, had all the things you would need for your stay, was clean and the bed was really comfortable! It was located in a great area, walkable to a lot of the key sights and there were subway stations nearby. The staff were friendly and helpful, the rooftop bar was really nice and the hotel were able to book us a car to JFK for a price not too dissimilar to a yellow taxi once tip and tolls were included.

Loved it all! Thank you!