Everything was perfect

Ideal location

A beautiful quaint hotel with perfect shopping location and even better service.

Property is in a great location walkable to any place in the core of Florence. We met a lovely young lady who served breakfast. Her name is Georgia. She was sweet and went above and beyond to ensure we had everything we needed during our breakfast. Breakfast was decent provided many options but could be a little better in my opinion. If you have heavy luggage, feel free to buzz when you arrive and they will provide assistance. There is an elevator, but it’s only accessible from the second floor.Was there in the month of June, AC works really well and the unit had some decent upgrades like being able to charge your phone from the bedroom bed headboard and descent wifi, steamer and blow dryer, clean high end cotton sheets and comfortable pillows and mattress. I would recommend staying.

What an amazing experience!

Absolutely phenomenal hotel! I cannot say enough things great things about it. It was everything and more than we’d hoped for.

The property was top tier as well as the staff, so friendly and helpful. We loved our stay and can’t wait to come back. We’ve already recommended the hotel to a handful of family and friends. 10/10

Great location. Room was fine, no complaints. Should note that the elevator is only from the second floor, must climb the first floor.

Came here to get away from a scary BnB situation, front desk had no idea and checked me in hours earlier than I expected. Everyone was so polite, helpful, and informative. Rooms are a bit compact but that’s literally the European experience, hotel provides everything you could need for your stay in the room. Really luxurious vibes, felt so safe coming and going any time of day and is on a well lit road. Would absolutely stay here again!

Very central location,close to all the sights. Lovely, friendly staff. Small scale hotel,good size room.

Excellent service and staff.

Top floor room was great. Breakfast great.

Room Mate Isabella boasts an unbeatable location, placing you right in the heart of the action with easy access to major attractions, dining, and shopping. While the central setting does mean some street noise, the provided earplugs are a thoughtful touch. The staff were exceptionally friendly and professional, and their assistance with luggage on the many stairs was greatly appreciated. The convenient location and excellent service make the Room Mate Isabella a strong contender for a return visit.

Should you stay here? Bottom line: Yes! Pros: • Friendly staff – Helped me relocate here on one day’s notice when my original hotel wasn’t up to par, called me a cab upon departure, and even sent me off with a water bottle • Housekeeping is excellent – Rooms are consistently clean • LOCATION is unbeatable – Walkable to Ponte Vecchio, the Duomo, Santa Croce, and the train station. Plus, it’s right above Gucci and other designer shops • Luggage porter – No need to lift a finger with your bags • Luggage storage – Convenient for early arrivals or late departures Cons: • Heating issues – Difficult to regulate; the lowest setting is 21°C, but it kept resetting to 24°C on its own, making the room stuffy at times (had to open a window for fresh air) • Security with stairs – Stairs on the way up might defeat the purpose of a 24/7 front desk from a security perspective—having someone stationed outside could be helpful • Some wear and tear – A few scuffs on the walls and a chipped door, nothing major but definitely noticeable Would I stay here again? Absolutely

Situated what seems to be in the middle of Gucci, it’s very well located for shopping and sightseeing. Staff are friendly and efficient, and couldn’t do enough to help us, the room was well appointed, clean and very comfortable. Extensive mini bar in the room. Next to reception is a lounge where you can get a glass of Prosecco, tea coffee juice fruit and biscuits throughout the day. We used it as a pit stop when dropping off the shopping, it was so handy. I’ll certainly stay here again when I return to Florence.

Fantastic

good value for money

Roommate Isabella never disappoints. They’re my #1 choice whenever I go to Florence. They’re like family. I can say enough about how awesome and welcoming they are. The hotel is in a great location to everything. 10 stars across the board.

Absolutely loved staying here! The location is prime and above all the designer shops. You are central in Florence and everything is a 5 - 15 minute walk. Service was fabulous and the beds were very comfortable. Will definitely stay here again.

Very nice right in the heart of everything