I've been coming to this hotel for over 20 years, through its different names. The hotel is comfortable and very well located. What I still do not like is that when they renewed it, they started with an open closet concept and reduced the space available in drawers. In this particular trip, some items in the breakfast buffet were cold, considering they should be hot instead.

Liked: Fast check in, awesome breakfast area… Disliked: slow free internet, noisy guests where walls are very thin and you hear everything

Excelente ubicación y servicio

The hotel was very comfortable, and the staff efficient and helpful.

A beautiful, modern hotel with very friendly staff. The food at the hotel restaurant is excellent. The location feels safe and everything is close by :historic sites, shops, and restaurants.

Staff very friendly and helpful!

Very good hotel.

The helpful, friendly staff at the front desk were awesome. One even remembered my name and brought tea for my sick friend. We arrived shortly after 8 and we’re not given an early check in, despite that being one of the bonuses offered. We did end up getting in about an hour early. Friends were given discount vouchers for tourist attractions. We were not.

Amazing spot. Super safe upscale neighbourhood in beautiful Santiago. Great staff. Great food. Beautiful surroundings. Couldn't have been better. Thanks for a great stay!

Spacious and comfortable rooms. The staff is very friendly. There is no laundromat, only laundry service.

Excelente

Great property, staff, breakfast

Great location. Nice breakfast. Helpful staff. A very nice stay in a lovely city. I highly recommend.

Good location but poor breakfast and average service

Front desk was helpful. At night on the 15th floor was noisy. Close to shopping centers , safe walking around

Good option in Santigo , walking distance to parque arauco mall

Clean

Nice place to stay. Would return without doubt

Muchas gracias a todo el equipo - Maira, Ivan y Yola todos super. Bernarda - muy amable en la limpieza de la habitación.

Good location