Perfect

Unfortunately, despite friendly staff, there were no vegetarian food options for myself and the kids. We asked for pasta with vegetables, but the chef gave us literally boiled plain pasta with tinned vegetables, no sauce. Breakfast was good.

Great

Very nice stay at this well maintained hotel. Great staff and the dining for the breakfast was wonderful! We also dined twice in the hotel restaurant and had a great meal both times. Will stay here again if we’re back in Billund!

The reception and dining area are excellent. The buffet breakfast was superb. They have something for everyone. They worked hard to keep it well stocked. The dinner menu looked good too. It was the room that was the issue. Small, not very clean (e.g. stains on cushions, dust around the skirting), uncomfortable beds, poor ventilation - so very hot at night, no safe and door faced onto the outdoors with a simple lock, very basic shower room. The sofa bed for my son wasn’t made when we arrived at 7pm at night. They said hotel.com (Expedia) don’t tell them what we book (please remedy). I had to ask for the extra bedding and made it myself. Plus had to pay a premium on my room as we are outside the EU. I paid on a debit card but it was treated like a credit card. So be prepared for that one. It is very convenient for Legoland and Lalandia.

No air conditioning and it was 20-27 degrees outside and too hot inside. Only one big chair which was limiting when we where a family of four. Lacking shelf/furniture in the bathroom for toiletbags. It feels like the room we got for four people would be more suitable for two people. Breakfast was very good. Walking distance to Legoland is about 15 minutes.

Its quite close to everything yet not in the middle. Nice and cozy for a relaxed weekend

Tasty food in the restaurant

Excellent! The service was exceptional (thank you Jaysen, Stine, and team)!! The food at the No8 restaurant was fantastic. The food and service were of the highest quality. Would strongly recommend the Hotel Svanen.

Nice if isolated hotel. Billund and Legoland in a reasonable walking distance.

Clean and friendly staff. Great breakfast. Just no AC if in case you make it here around summer time.

It was fine but I thought a little pricey for what you got. The bed was comfortable. Needs a but of modernisation. Breakfast had an ok selection but you had to get your own cutlery and napkins from the breakfast area which is a bit of a juggle with hungry kids. Few things had run out like spray for waffle maker and maple syrup. Few hairs in bathroom and dust under the sofa bed.

Polite staff. Decently clean and functional. 10-15 min walk to Legoland, 25-30 min to Lego House. Generous breakfast variety.

Great location for legoland and surrounding activities. Rooms comfortable. Breakfast lots of

A comfortable hotel with good restaurant. Above all incredibly friendly and helpful staff

Grwat restaurant, lovely staff.

It was kind of like a motel / hotel. I really did like the person that we checked in with - he was very helpful and had a good sense of humor.

Everything was delightfull.Very welcoming staff .fabulous breakfast would highly recomend

Loved our stay - super nice staff, breakfast was awesome, and loved the fire/lounge area at night. Thank you!

Staff was very friendly! Lounge area was nice and cozy. Daily breakfast was breakfast at the very least. Our rooms heating was not working. Brought it to the staffs attention and they tried to fix it. It still wasn’t fully working but was tolerable. The pillows and mattress were not ideal and left us with sleepless nights. The hallways leading to the rooms have a peculiar smell to them and the bathroom held the stench of mildew. Again, i would like to put emphasis on how kind the staff was and were the best part of our stay. But the room was below satisfactory and left disappointed with an aching back and shoulders.