Grand Mercure Puka Park Resort

Explore Grand Mercure Puka Park Resort
9.0
Exceptional
From 375 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

8.4

Service and Facilites

8.6

Traveler Reviews Grand Mercure Puka Park Resort

Number of reviews per page
20
40
Top reviews
Swati
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No room service on a Sunday was a bummer specially as the weather was really bad and no room service was really inconvenient
Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had an amazing solo getaway. The staff were lovely and really helpful. They let me check in early which was a nice surprise. I particularly enjoyed the heated pool and spa and the close proximity to the beach and pauanui hike. The staff also showed genuine care and told me to be careful on my way down from the hike as it can be slippery when wet. I would definitely come again
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Allan John
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice setting with cabins sited in a bush location.
Rakesh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was good. Front office girls were great!
SIMONE
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great accomodation beautiful location walkable to beach.
GURBIR
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

great staff, really helpful, have great map of activites and locations. even have shovels if youre going to hot water beach
Brenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Jungle like walkways to rooms, lots of privacy. Heated tile floors, hot tub and pool area. Had dinner and breakfast buffet. So lovely, sad to leave
bertrand
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Hotel en montagne offrant un décor tropical magique. Piscine et bain de cèdre chauffé. Restaurant sur place de qualité. Emplacement très tranquille nécessitant transport pour toute sortie Le site est en forte pente et convient peu aux personnes à mobilité réduite.
David
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nicely outfitted rooms. Great showers and amenities on site. Nice restaurant. Breakfast buffet.
Verified traveler
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great stay in a stunning location. Loved waking up amongst the trees, so peaceful and quiet. Would highly recommend the location
Edwards & Co
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful resort set high in the treetops overlooking the mountains and river. Grrat location to enjoy sunset cocktails on the deck of the restaurant.
Kimberly
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful bungalo in the trees. Our heated floor in the bathroom didnt work but otherwise beautiful.
Sidhesh
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent
Trevor
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Far too many stairs
Dan
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Very good hotel with nice view and good restarant. One exception. Do not expect pricacy, when you are on the toilet. There is np decent doors between the bathroom and the sleeping room.
Theresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

This resort is very unique…it’s like staying in a treehouse! Very comfortable and quiet. Pool is great! They even have free laundry, which was most appreciated. Make sure that you can walk stairs and hills if you want to stay here. We would come back in a heartbeat!
John
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

A room the trees was a new experience for us. It was quiet and quaint. We highly recommend this resort.
Craig
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very hilly, parking is a bit of a hike from your room. Gorgeous property, feels like you’re in a rainforest. Excellent buffet breakfast (although essentially identical both days). Free loan of shovels for hot water beach.
Brian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Nice property, but be prepared for a good hike to your accommodations
Matthew
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The visit was a real mixed bag. Good - Room comfort overall is good. Most of the staff are friendly/trying their best. The location in the forest is great, nice to have a gym and pool etc. It could be romantic, but is a little bit of a walk to the beach/up a steep hill. Bad - The property and grounds need a lot of maintenance. Some of the access is very steep. Dinner was ok, breakfast is poor/disorganised. Overall it doesn't feel very 4* service. The staff do try, but either the place is under funded or not well managed.
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Number of reviews per page
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