Best Western Plus Burnaby Hotel

Explore Best Western Plus Burnaby Hotel
8.8
Very Good
From 1,031 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews Best Western Plus Burnaby Hotel

Number of reviews per page
20
40
Top reviews
Danielle
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yummy breakfast, clean room, and polite staff.
Brent
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice and central in Burnaby. Clean and convenient.
Bradley
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was poorly cleaned. They were just finishing when we arrived. But the floor wasn’t hardly vacuumed/swept. It for sure wasn’t mopped. Ants in the rooms also.
Feng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and quiet
Benjamin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a late check in after 11:00 and were really tired. The check in process was really quick - almost rushed. Got into the room and found that the floor was disgusting. Hair and dirt everywhere. Phone in the room doesn’t work so went to the front desk. Told there was no cleaning staff but the security guard can deal with it. So tired that we said forget it. Toilet seat was broken. Got woken up at 5:00 because the battery in the smoke detector was low. Beeping loudly every few seconds. Had a horrible sleep. We asked for a different room for the second night and they accommodated that. Second room was okay. Staff are helpful. Breakfast is average. Pool is warm. Best part of the place. Probably won’t stay there again.
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Jose
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very friendly and tons were in great condition!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Well maintained hotel with a breakfast that offered a reasonable variety.
Bernadette
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bed was squeaky.
pedro
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was ok,‘spacious, lighting was ok (white light bulbs), feels a bit outdated, Motel feel, lots of parking, breakfast good and front desk super friendly, I might be to picky, but, you’ve ask for feedback, thank you
Amit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff & their service was exemplary
Imelda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service , safe place , close to metro station, Metrotown mall , close to Vancouver downtown, good hot breakfast , keep the good job.
Khalida
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Francisco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great the room had a cigarette smell if not I would rate it 5 out of 5
Aisha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good and clean
Junto
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really reasonable and convenient! Definitely will come back
Sheree
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place was good for what we paid. The free breakfast was much better than your usual “free breakfast” we had no problem getting uber pickup. It was just so far from downtown Vancouver. So if you don’t want to uber everywhere don’t stay here
Qinying
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It's within a short distance to skytrain station, with a plenty of restaurant nearby. The staffs were friendly but the room itself was underwhelming. In my opinion it's overpriced for what you get.
Muradali Hirji
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly & helpful
ASIL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is old but has been newly renovated. It was clean and well-organized. The staff were very friendly and helpful. A good breakfast and nearby public transportation made our stay convenient and comfortable.
Rjoyce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room does not have a mini fridge and phone as it is included in our booked room. Called the front desk using my cellphone. Staff advised us that the room is newly renovated so the items are not complete and to talk to the manager the following day. Lucky enough he found a mini fridge for us to use. The stay was pleasant. Just the amenities inside the room are incomplete.
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Number of reviews per page
20
40