Best Western Plus Cottontree Inn

Explore Best Western Plus Cottontree Inn
8.8
Very Good
From 976 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Best Western Plus Cottontree Inn

Number of reviews per page
20
40
Top reviews
Sandra
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is right off of the major highways. There are some great places to eat down the street from this hotel. Not far from Idaho Falls park with the falls, shopping is within driving distance.
Julene
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The shower didn't work and when I told the front desk on check out she said that they are very hard to turn on and when you turn them on it almost feels like you are breaking it. I didn't want to break it and get charged for it so we went without showers. I would highly recommend that you install user-friendly faucets.
Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hot tub was too hot.
Cheryl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is ok. Comfortable bed. Easy, free parking. Easy access to freeway.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our stay was fine. My biggest complaint is that during our 3 nights we were there housekeeping never came to our room. Our trashes needed to be emptied. We also had to go ask for more towels.
Micah
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We liked staying here. Our room was spacious. The man working at the front desk was pleasant and helpful. The food was good. The location was great next to the river and a walking trail and not too far from the beautiful LDS temple and the waterfalls.
Victoria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel, nice walk to the falls. Restaurants in walking distance. Staff was great
Jodie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nothing
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel staff were attentive and the hotel was clean! The breakfast was delicious! We like the convenience of the location
Stan
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff for check in and out was amazing. Give these folks a bonus and a raise.
Denise
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The young lady at the front desk was very nice and helpful. The room was clean and big and the bed was comfy.
Cathy
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is dated, housekeeping was fair, and not the Best Western experiences we’ve had in the past.
Darla
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room has a dirty sock behind a pillow. Hair in the tub drain. Overall dirty.
Kristina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

There was some construction to go around but even with that it was comfortable, easy to navigate around. The staff was very friendly and knowledgeable. It was a very relaxing stay!
Debra
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Not sure how they hot the Best Western Plus status. Bathrooms are not updated. There was mold in our shower. They did not have the now general shampoo, conditioner shower gel dispensers in the shower. No hair dryer. Windows were filthy and could not see out them very well. Bed and sheets were clean. Trash bags in trash cans had to be fixed to be used . Swimming pool had what looked like soap floating on top
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Kurt
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Business motel. Pool seemed to have soap floating on it.
Alejandro
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property was clean
Cody
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great cheap hotel with a decent breakfast!
Emily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The breakfast was very delicious!
Jorge
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent price value good amenities
Number of reviews per page
20
40