SureStay by Best Western Kansas City Country Inn North

Explore SureStay by Best Western Kansas City Country Inn North
7.4
Pleasant
From 975 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

Traveler Reviews SureStay by Best Western Kansas City Country Inn North

Number of reviews per page
20
40
Top reviews
Nancy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool area was nice & clean, we had ro make use of it, was very refreshing! The room & the bed was in excellent condition. The hotel was very comfortable. The staff was great. The breakfast & the coffee could have been warmer
STEPHAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy in, easy out , property is clean, staff friendly
Lisandra
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I would never stay there again.
CHRISTOPHER
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were stains in both the carpet and floor. Hair all over the bedding. 50% of the lights were broken. The shower also was broken. And there were bed bugs. And last but not least, they don’t dust the place. We had to change hotel rooms three times and none of them were good.
Huong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, the staffs are great
Kayla
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff waa excellent
Sandra
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet-clean
Autumn
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We arrived early and asked if there was a chance to check in early, they charged us $30 for a room that was already immediately available. The lobby had no air conditioning which was so unfortunate for the employee! The stairways (all of them) reaked of marijuana, which my husband is deathly allergic to. Our room smelled heavily of stale cigarette smoke, light bulbs were missing from lamps, and the air conditioner dripped on the carpet under/in front of it. In the middle of the night there was some sort of commotion in front of our room that woke us up. For it being conveniently located I expected just a little more from them. Especially for the $178 I was charged.
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Katherine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Front desk guy was nice. He was working in an hot office, his air was broke. Rooms were basic, getting run down and older. It was fine for our one night stay.
CHRISTOPHER
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was a nice hotel. Clean room and comfortable bed. We did bring our dog with us with no issues. Plenty of grass at the front of the hotel to walk your dog. Lots of restaurants and fast food places to eat 5 or 10 min up the road. Breakfast was nice. They had lil breakfast burritos, sausage egg and cheese croissant, make your own waffle, cereal, granola bars, yogurt and GOOD COFFEE.
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Luis
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great service and price for a clean room. Good service all the way through.
Brenden
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Management here does not honor their word on refunds. Had to cancel my original stay due to car troubles and said if I book another stay they would refund me. Which I did. And they now refuse to refund. Scumbags.
Matthew
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Expedia website stated there was a pool and playground. Pool and playground been closed for 2 years. Ended having to spend money to take my grand children swimming and had to find a playground. Very inconvenient.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice and clean. Easy check-in & check-out........
charles m
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Filthy. Rotten food in air conditioning vents, sheets had blood stains on them. Not a good area if you have anything valuable in your car. No services - restaurants etc near property.
Clara
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room smell
Cynthia
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Service was average, room was small, old, wasn’t the best area. Dogs barking! Shower water was hot so that was a plus. Won’t be returning.
Xuanye
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice and cozy hotel. Location is convenient between the airport and downtown. Surrounding is quiet and safe. Breakfast was simple. Very friendly and helpful staff. Room was spacious and clean.
Triston
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

These guys are truly great! Maddy and Peter helped with many requests. This price point is very hit or miss but I would never be upset if a place was as good as this one is. They know what good hospitality and customer service is and it shows that they take pride in the business!
Paige
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was like the pictures, the beds were comfortable and room was clean.
Number of reviews per page
20
40