The front desk staff was always helpful.
The property needs better maintenance.
The room service needs improvement, since they wouldn't restock used items reliably.
Taro
Business
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Staff took care very well when I asked scanning of the documents.
Hugo
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Good
Vanessa
Friends and Family
4.0
/10
Reviewed 117 week(s) ago
Hotels.com verified review
Unfortunately I did not choose the right hotel to stay in São Paulo with a two years old kid. Our stay was of 6 days in there.
I could not make a bottle as they don’t have baby station area to wash up bottles and make fresh ones.
The cleaning ladies are nice but they don’t clean everyday.
In the reception the staffs seams not happy with their jobs there was one lady that was kind Stephani.
In Alphaville there are so many options of good hotels to stay next time I will definitely not choose Confort Suits.
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Gholam hossein
4.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Treble breakfast
Esteban
Leisure Family
2.0
/10
Reviewed 156 week(s) ago
Expedia Group verified review
I reserved a double queen bedroom and reception was telling me that there is no room with queen beds available. Absurd.
Celso
Business and Leisure Family
10.0
/10
Reviewed 181 week(s) ago
Expedia Group verified review
Very good
Vitor
Business
10.0
/10
Reviewed 190 week(s) ago
Hotels.com verified review
The room have a perfect size, breakfast good, great bathroom and everything works fine. The only to consider was the internet that could be a little better.
Verified traveler
Business
8.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
The Hotel was in good area with good bars and restaurants, there are transport links to local facilities
Verified traveler
10.0
/10
Reviewed 363 week(s) ago
Expedia Group verified review
Very good, spacious rooms and clean hotel! And very friendly staff.
Verified traveler
8.0
/10
Reviewed 365 week(s) ago
Hotels.com verified review
Helpful service in English
Verified traveler
8.0
/10
Reviewed 495 week(s) ago
Expedia Group verified review
Nice hotel in a good area with a lot of food and shopping near by.
brad
8.0
/10
Reviewed 498 week(s) ago
Hotels.com verified review
Great location, good value and large rooms with solid wi-fi. Front desk was very accommodating with early check in and late check out, which was needed coming from/heading back to the US
EDWARD
6.0
/10
Reviewed 549 week(s) ago
Hotels.com verified review
Basic business hotel. Room large and functional. Breakfast below average for Brazilian hotel. Thermostat was not functioning - A/C either running constantly or not at all. Bed hard and sheets uncomfortable.
Mark
10.0
/10
Reviewed 595 week(s) ago
Hotels.com verified review
I stayed in the hotel for 14 days. The room was clean and the staff was very pleasurable. I don't speak Portuguese but the staff was very accommodating in every way, going above and beyond. They remembered my name from the very first day. When I return I will definitely stay here again. Special thanks to Tatiana, Ruebens, Santiago and Wilma. - Mark
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Susyliz
8.0
/10
Reviewed 644 week(s) ago
Expedia Group verified review
You have good facilities around.
There is Outback near by.
Jose Humberto
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Muito bom
Joao Henrique
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Tudo ok para uma viagem a trabalho. Recomendo
Verified traveler
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Camas confortáveis, o ar condicionado estava funcionando bem, assim como todos os outros eletros, agua quente tanto no chuveiro quanto na pia, café da manhã excelente, e serviço de quarto excepcional.