professional staff, nice room, great location. no refrig in room. otherwise, aok

Our first room was a windowless 4th floor tomb that felt like a 19th century sanitorium for the indigent - the ugliest, most stifling hotel room I've experience in my 40 years of avid travel. We were greeted by hostility and annoyance when I asked for a different room, and blamed for booking on Expedia where they were 'unable to warn us' about the conditions of the room. We were given another room and when I went to our previous room, a hotel employee was there and he reprimanded me for allowing my son to sit on the bed. The woman (Mae) then rebuffed our hello. Rude and ridiculous for a $165 euro room!! The whole place is very stark and ugly and we couldn't wait to leave.

Arrived early but room not available until 2pm checkin. Was offerred luggage storage. Room became available exactly at 2pm. Quirky room had hallway which gave lots of room. Very clean with good bed. Lots of hot water eventually. Main complaint was heat. Unable to get A/C to cool room. Fortuneatly the room hatch allowed the room to cool at 9 pm or so. No chair to sit except plastic desk chair. Did not have the breakfast. Close to train station and easy walk to old town Except for temperature i would stay again. Received email asking if all OK. Gave details of problem but nothing heard from hotel.

This hotel is very close to the train station which was the main consideration for us as we were going to the Caves in Postojna the next day. The beds were comfortable.The grand canal with many restaurants was nearby. We would stay here again.

Convenient walkable to the train station. The breakfast had a good variety of quality food. However the dining space was cramped and hard to navigate with many people. We had to leave before breakfast opened and the hotel reception thoughtfully offered to make us a breakfast box to take with us.

Bed was not comfortable at all. No tissues in the room.

Housekeeping knocked on door early wanting to know when we would be checking out.

Very convenient for train station. Easy to walk to town centre.

Buffet breakfast was great

close to ships, clean

Everything was great about the hotel from the staff, room and breakfast.

We were on 4th floor, no window just a skylight. We could not get wifi in room.

The train was across the street so super convenient and we walked easily around from this location. The front desk staff were very friendly and helpful and breakfast was decent and worth getting. I didn’t find the room that clean. High ceilings that you could see dust all over the walls. The floor was dirty, my socks were filthy walking on it and the walls had rocks that were crumbling dirt continuously. Also the shower caused water to spill out everywhere so you had to use up a towel and wring it out in the sink to clean it up. We weren’t spending time in the hotel anyway so the location helped to overlook some of that.

Lovely big room. Great facilities

Hotel located close to downtown and water front. No parking in front of hotel. Must park 10 min walk to large parkade. Large park not adviseable at night.

Spacious room confy beds and clean. Near the train station coming from Trieste airport.

The staff were very welcoming and the rooms clean. The shower needs to be updated as this was although clean very tired. Great for the price

Nice clean room. Air conditioner was noisy and not working well.

Great location, easy to find and close to shops and restaurants.. big spacious room

It was close to transportation and all the sights we walked to and it was clean and very comfortable