Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Explore Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG
8.0
Very Good
From 965 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

10.0

Service and Facilites

8.4

Traveler Reviews Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Number of reviews per page
20
40
Top reviews
Myriam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Love the bed where i can easily get in since i am short
Jenifer
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was amazing. But wi-fi was not working so neither were the televisions. The part of the building I stayed in was old and run-down. The area was more industrial so it wasn’t unsafe, but not much around.
Mark
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great Except for the Fire at 11:30
Jorge
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had to wait a long time to get my room, and the bearded man at reception was unfriendly.
Cynthia
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The restaurant had excellent food. But bathroom shower tiles were covered in pick mold.
Adrian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Easy one night stay and good breakfast! No issues
Angela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel and great staff
Shauna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice staff
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

There are two different hotels sharing the same building and reception area. However, the level of service and treatment varies depending on which hotel you’re booked with. For instance, Holiday Inn guests receive a made-to-order breakfast from a limited menu (eggs, yogurt, or pancakes), while guests of the other hotel are offered a continental breakfast. This distinction was not communicated to us during check-in. We paid extra expecting access to the continental breakfast, and were very disappointed to learn the next morning that we would need to go to a nearby restaurant instead. Additionally, the cleanliness of our room was unacceptable. The floor was extremely dirty, with dust, hair, and crumbs scattered throughout. Considering the price point, the poor room conditions and the lack of transparency about breakfast were absolutely unacceptable.
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Manvir
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Floors were sticky, bathrooms were not clean.
Nicole
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel was quiet and clean. Bed was comfortable. Easy and quick check in. Pool was clean but over chlorinated. I wish breakfast was included otherwise everything was great and staff were friendly.
MELANIE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Large gaps along the bottoms of the room doors meant that noise from the hallway was easily heard. After speaking to the front desk, they explained the gap was necessary for the HVAC system to work properly. We used a few towels at the base of the door to cut the noise and it worked well. Everything else about our stay was great!
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Vanessa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice place would stay again
Faroq
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very good close to restaurant
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very clean and comfortable. Front desk staff we friendly and very helpful. We do not hesitate to recommend this Hotel and would stay again in the future.
Juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Wonderful clean place to stay, felt safe and had no issues at all. I would definitely recommend this hotel.
Sidney
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

My family
Haider
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were in line to check in with an 87-year-old who needed to use the restroom, and we were told to wait until check-in and use it in the room! It advertised that the EV chargers were available, but the charger was broken! We booked one room for four people with breakfast, but they gave us breakfast for only two of us.
Behrad
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and very walkable to nearby restaurants, cafes and grocery stores. The only problem we had was with the sound that easily travelled from other rooms and the hallway to our room. It was as-if the walls were very thin and perhaps the gap underneath the main door.
Shayla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We loved our stay at this hotel and we will be booking again for sure!!
Number of reviews per page
20
40