Nice daily breakfast

Late check in as room not ready Did not discount for my vilegale star card. Outdoor pool closed.

Personnel très attentionné. Déjeuner très frais et varié. Je recommande.

The hotel has terrible pillows. Room service is not existent as no one ever picks up the phone! Same with reception - no one picks up the phone. The staff, specially at the bar are rude and the food was ok. Mini bar was never replenished. Will not recommend.

Smelly. Noisy

The plastic bed protector and blood stained pillow case were aweful. The hotel stay would have been excellant if I could have slept. The plastic on the bed was loud when I moved around, the plastic was slick and sweaty. Even a layer of inexpensive fabric would make a huge difference. Blood stained pillow case is unforgivable. Sorry to say I won't be back.

Great service! Comfortable stay for families with complimentary breakfast and heated pool for free time

The hotel was in good condition and the staff helpful however, if you have food allergies, or sensitivities be extremely careful of what you eat. Twice I was given food containing wheat after I told the staff that I have an allergy and showed them my eppi pen. I cannot recommend this hotel because of that.

We loved how the front desk staff allowed us to store our luggage and use their facilities, like the pool and sauna, long before the 3pm standard check-in. They also allowed us to have the continental breakfast at the restaurant and check in just after 12 noon.

Employees wonderful. Allot of traffic on road. Breakfast delicious

Poor bedding and matresses, stained towels, broken shower…..dinner a la carte was overcooked and clearly was cooked a couple of days before, potatoes were dark in the edges…bar and restaurant staff were excellent but reception staff was rude and ignores people

Clean, comfortable reasonably priced room. Awesome complementary breakfast every morning. Staff was courteous and the location was great. Highly recommend!

Great hotel, would definitely return.

Vila Gale Opera Hotel if you have any Summit at Lisbon Congress Centre, convenient 4 min walk, close to downtown or take tram to downtown, excellent for day/evening walk/run along Tagus River. Delicious buffet breakfast/dinner, I highly recommend this hotel! I will stay there if I am ever back to Lisbon!

The staff were friendly, our room was not ready when we arrived two hours after check in time but was resolved in about 30 minutes. Paid underground parking is confusing as to how to pay when leaving. The beds were extremely hard and limited pillows. It was fine for one night as we wanted to be in the area and it was affordable but wouldn’t stay multiple nights.

This is a really very good stay at Lisbon. The location is very convenient to visit Belem district with nearby tram connections. Several food options in the walking distance of the hotel. The hotel was very clean, the employees were very courteous. The breakfast buffet has a lot of options. All in all, it was a very pleasant experience!

Smelled strange, food was not very good, staff were not very friendly

Constant background noise from traffic and trains on bridge. Handy for conference centre.

I have no idea how this is 4 stars. We had to ask for the sheets to be changed as other peoples hair were still in the bed. Staff appear unable to organise taxi's so be ready with uber app. It is like a 1970's throw back in decor and not in a good way. No iron, no tea or coffee facilities. Very expensive and would avoid

Bring a swimming cap or be forced to buy one to use the indoor pool. The outdoor pool is tiny (read: kiddie pool) and is freezing.