Lovely stay. Very comfortable bed and the pillows were great.

Pros: Great location: next to a big Westfield so easy to locate. Near a metro line and tram line. Safe area, quiet. Clean, room and main areas kept clean, great decor. Bathroom had a damp smell and needed a vent which was odd that it didn’t have one. Had a Biggie room as three of us were staying so a queen and sofa bed - both relatively comfortable. Cons Check in / front desk service was always so poor, huge queues, room wasn’t ready way past check in time. No regulation and lifts were always a delay or issue using -honestly this put a downer on the whole stay. As mentioned booked for 3 but room wasn’t set up, had to call twice for the sofa bed to bed up properly, 2 cups /glasses / towels provided only - these little details should be taken in consideration for such a high end hotel where you’ve paid a lot of money.

The room itself is fairly basic but the bed was super comfy. The room was really warm and you couldn’t lower the temperature on the air conditioning. You couldn’t use the pool in the hotel unless you paid €30-70 for a few hours slot. And even when we were going to pay there was no availability which is just a joke. There was no discount offered or free spaces for hotel guests. The service on the rooftop bar was really slow and took ages to get served yet there seemed to be about 8/9 of the staff just standing chatting. Not what we expected for a 4* hotel. The bathrooms downstairs may aswell have no lighting at all they’re so dark! I couldn’t see when I went to the loo. The decor was beautiful and the staff at reception were very helpful. Shame they wherent as helpful on the rooftop bar and that let them down. Overall the only reason I’d stay here again is the comfy bed.

Amazing all around

Lovely stay, elegant, safe, beautiful place to stay. Thank you so very much!

Room was impeccable, staff very friendly. Was worried about using the pool with the kids but it was fine they were very accommodating.

Unreal accommodation !!! High class service and cleanliness throughout ! Would 100% stay here next time we are in Barcelona ! Great central location !

The staff was amazing. The hotel was beautiful clean, and the room was spotless and beautifully decorative.

Nice decor and friendly staff. Clean and modern. Unable to use the pool without booking and paying very steep prices as they make you buy a package. Quite noisy.

The property was great. Everything was clean, the beds comfy, great shower. The staff was super super friendly. The rooftop was 10/10.

Poo

Good location

Nice staff and great location.

not very impressed

This hotel was amazing! Great location and I cannot say enough good things about all of the staff! 10/10

Excellent hotel. Cool vibe. Very cool city. The hotel bar service was frustrating slow each time I use it though.

Good vibe; great decor. Bathroom smelt a bit damp!

This hotel is simply excellent. The attention to detail. The variety of options at the restaurant, bar and cafes, and the pool, cocktail bar are fun! Rooms are super comfy, well equipped, and the staff are very nice and welcoming. It’s spendier than some, but worth it. Great location too! Near many options for fun things to see and do.

Great staff, inconvenient location limited food options, the pool is too small more like big bathtub

Nice staff.