It was what we expected but a bit disappointed because we were not given parking inside the hotel complex.

Difficult to get bathroom towels. Had to ask everyday for towels and they were only available after 4pm.

Good

Overall the property was pretty poor. The staff were nice enough however facilities were much lacking. The room was spacey but one of the rooms had no fan or air conditioning and so was too hot to sleep in. The location was not very accessible located at the top of a large hill and so getting luggage up was difficult. The hotel was noisy and one of the rooms was located with the window facing inwards towards a wall.

The staff was very helpful and kind. The area was more "touristy" than expected. The hotel itself was outdated aside from the restaurants and lobby area. The room did not have ac so it was hot and musty. The bathroom was extremely outdated and did not seem very clean

The hotel is a good cheap option with some pros and cons. Pros - the outdoor pool area is nice and if interested in entertainment they have varying acts throughout the week. The breakfast is also really good with a wide variety of food on offer on the buffet. Cons - a couple of times the reception staff were not very warm, barely looked at me or greeted me. Not all of them but a couple of them I felt like I was bothering them. The room I stayed in was tired with terrible sound proofing, I could hear everything in the corridor like they were in my room. I also had a towel in my room that was covered in fluff which when I picked it up and gave it a shake, so much fell off onto the floor mat it was very weird and I couldn’t believe they would put that towel in my bathroom for me to use.

The hotel is a good cheap option with some pros and cons. Pros - the outdoor pool area is nice and if interested in entertainment they have varying acts throughout the week. The breakfast is also really good with a wide variety of food on offer on the buffet. Cons - a couple of times I spoke to the reception staff they were not very warm, barely looked at me or greeted me. Not all of them but a couple of them I felt like I was bothering them. The room I stayed in was tired with terrible sound proofing, people in the corridor sounded like they were in my room. I also had a towel in my room that was covered in fluff which when I picked it up and gave it a shake, so much fell off onto the floor mat it was very weird and I couldn’t believe a housekeeper put that towel in my bathroom for me to use.

Staff was great approachable spoke well English food was great dining room staff as well keep up good job.Thank you.

Me and my husband stayed at the dorisol estrelicia for a week, we really enjoyed it, friendly staff, comfortable, good option in the buffet breakfast. Recommend

The public areas are modern and well maintained. Swimming pool area and terrace were lovely. Breakfast buffet was well stocked and co sat toy being refreshed. Staff friendly and helpful. Unfortunately the bedrooms and the corridors let the hotel down and need refurbishment and modernisation asap.

Staff all very pleasant and the pool area was very nice, building I was in a bit dated.

Not a very good start when we arrived at the hotel. Queued up with other arriving guests with bags and luggage in tow. Got to the check in desk and the receptionist asked if we flew EasyJet which we had, gave us a key and a card with check out information for the next day. Said they hadn’t been paid and need to send boarding passes to their email address. Tried to explain we were booked for over a week but she was very abrupt and uncooperative and we went to this room which was terrible and definitely not the room we had booked. Met the general manager by coincidence and explained the situation but he was as confused as us. Went out for the afternoon and came back and spoke to the reception manager who explained she had mistaken us for people who work at the airport - clearly. Didn’t check names on ID to the booking system but we were given the room we had booked that evening. Reception manager was furthermore very helpful. That aside, car parking was a challenge on the first day. We asked about the car park but receptionist wasn’t helpful and as a result we failed to prebook and had to park the car a 10 minute walk away. Breakfast always busy, never had bacon and sausage at the same time and sausages are mini hot dogs. Bread rolls stale after a few mornings. Good choice of fruit, yoghurt, cereal and pastries. Breakfast staff friendly. We enjoyed drinks by the pool bar some evenings. Rooms are in need of maintenance and could do with updating.

Very expensive for what this hotel has to offer. The pictures of the listings do not match with the bedrooms. No air conditioner, rooms werent ready at time for our check-in, cables hang around, lack of electric plugs and sink was bloaked. Also no kettle/tea/coffee facilities. And very poorly choice of breakfast buffet.

It was a convenient place to stay priced reasonably. The only thing we didn't like was being charged to use a scale to weigh our luggage...this could be offered for free

I can not leave a bad review for this hotel. Although not the best I’ve stayed in, it is good value for money! Firstly, this is a late 1980’s built hotel, with few updates other than maintenance. This reflected in the very affordable price. It is clean, not run down, but dated. Get a room with a balcony & the higher the better. We changed our room from 518 (facing north/west) to 512 (facing south/west) for more sun on the balcony in the late morning, however the rooms were the same, twin beds decent sized wardrobe and shower en-suite. All very clean, but no kettle or fridge. Take a travel kettle & adapter plug! Staff were excellent & professional, check-in was easy, they ordered taxis and even organised a well priced car rental for us, together with some great sight-seeing advice. (Sunset beach/Maktub Pub). The buffet Breakfast is absolutely fine and good selection, however can’t recommend the buffet (school?) dinner! Try the Fora d’Oras for an excellent evening meal near the entrance. The indoor swimming pool (& jacuzzi) is excellent for raining days but can get busy occasionally, the outdoor pool & bar area great for sunny days & sun terraces are good too. The sea is a 7-10 minute walk down the hill, but be warned, like most of Madeira, the climb back is steep! The area is fine, but don’t bother going up from the hotel. There’s a nice pub showing sports if you turn left, turn right and head down the hill for loads of descent restaurants & shops. Enjoy!

This was fine, but up a big hill with poor pedestrian access. Breakfast was good, the room layout was great for families, with an additional separate sleeping area with a single bed, off to the side.

Staff are very friendly and professional. The hotel needs renovation though. The room was small. No air-condtioning. I had to leave the windows open at night due to the heat, unfortunately it can be noisy at night. Room had no balcony. Tenis court was decent. The gym was good, although access is limited. The area (Lido, Funchal) is great. Breakfast was not good.

Long wait to check in and we had to return to the desk 3 times for them to work out what we owed. Rooms are a little tired and outdated but it was cheap!

Tasty breakfast, confortable beds, great location and friendly staff

Friendly and helpful staff. Also very thoughtful, we found a lovely bottle of sparkling wine with 2 glasses in our room with a birthday card to end a stunning birthday holiday!! That was such a lovely surprise!! its clean, we had all we needed for a budget holiday. Good value.