SpringHill Suites Houston Katy Mills

Explore SpringHill Suites Houston Katy Mills
8.4
Very Good
From 774 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.4

Service and Facilites

8.6

Traveler Reviews SpringHill Suites Houston Katy Mills

Number of reviews per page
20
40
Top reviews
Gautam
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Has to do late checkin and the reception was very friendly and helpful. Suggested a ground floor for east access to a great breakfast of waffles eggs sausage and oatmeal plus toast and yogurts. Clean newer property, large rooms and good amenities! Definitely recommended!!
crystal
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice staff
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The front desk was helpful and the place was clean!
Irene
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were kindly greeted at the front desk when we arrived. Hotel was nice and clean as was our room. Also very spacious and the bed was very comfortable, we slept very well! Breakfast was nice. We’ll definitely be back and recommend to family and friends.
Cynthia
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall, stay was pleasant. Upstairs guests too noisy, Front Desk notified, situation promptly handled, much to our relief.
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The facility is clean, the staff is courteous and rhere are nice selections for a hot or cold breakfast. The mall is within walking distance and there are a couple of restaurants nearby.
cedric
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Ive visited this location in the pass. My new go to hotel.
michelle
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was horrible, they ran out of food before the breakfast time was over. There was hair in shower. Bed was clean and we were so tired I just cleaned the shower the best I could.
Winly
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The floor of the room was very dirty. We found mud and rocks on the carpet and socks under the desk. The front desk said they were full house but I didn’t see many cars parked in the parking lot at 11pm. We were on the first floor and the hallway smell stinks. I walked up to other floor next day and found the hallways were much better than first floor. I still wondered if they were full house or they just didn’t want to switch our dirty room.
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Mark
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

My wife and i reserved ahead but when we arrived around 10pm, we were told it was full and there was only one room available. The room was right off the lobby with little privacy. The parking lot lights shone through the curtain keeping me awake. The bed was way too soft. Would not recommend.
Ashaki
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Wonderful and the staff was so polite and friendly. The staff at the front desk were marvelous and the customer service was outstanding.
Randell
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The desk employees are very nice
Christina
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

My room had a odor aa so as we walked in and our bathroom door couldn't close or you would be locked in the restroom smh...
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff was friendly aand rooms clean. Check in staff were very friendly and helpful. Thank you.
MIN THET
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was courteous!
Kirsten
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I felt very safe staying here and it was nice and clean.
Winnifred
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Daily cookies was delicious
Cerissa
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The bathroom had mold on the shower curtain, around the bath tub . Very very disappointing and I ended my stay early because of it.
Tammy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

King s my with sofa seating area room was perfect. Staff and check-in were great. Look forward to staying here again when back visiting the area.
JOE
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Water leak in our closet. Son's clothing, luggage, & shoes were wet. Otherwise property was great.
Number of reviews per page
20
40