AC did not work, cockroaches in bedroom, stale breakfast, went and asked for a new room and staff turnee us away because we booked on Expedia.

Our stay was very short but the hotel was average. The price was ok for what we got.

Noisy at times, no glasses in rooms, but staff very helpful.

Everything is good except there's no elevators.

The neighborhood

There wasn’t water the first day until after 5pm. The room was very small, the bathroom door couldn’t open all the way since it stopped with the bathroom sink and the there was a drawer missing. It’s not worth the money and will not stay here again. The only good thing about it was the desk staff who were friendly and helpful.

Good place to stay for a night or two. Staff was helpful and centrally located.

Nice enough and convenient for shops bars sights etc but it would have been useful to know we had to check In across the road and the security door was not working ie it opened without the code. Also I was charged £10 more than advertised on your website.

They need to be much clearer up front / Online about check in! It was not until I spent an hour, driving around the surrounding streets that I was able to find parking, and begin the search for the hotel. Then, when I got to the building, it was closed with no instructions on the door for after hours check in. But for me having access to my email on the phone, and then using google translate, I would not have known what I was to do.

Fantastic stay, for 1 night. Great location, clean, large room, comfortable, large beds . Really helpful staff on Reception. Would definitely stay again!

Good. All attractions was a bus ride but manageable. Staff helped us out by a very early check in.

Location is perfect. €7 taxi to Alhambra entrance gate. Beautiful walk down back to hotel. Hotel itself was good value for the rate. Parking is €16.50 per night. Very tight squeeze to get even the small cars parked but no scrapes. Front desk staff were excellent with recommendations and suggestions. We stayed two nights Mar 7 and 8 2020. Breakfast buffet starts at 8:00am. Not a minute before. It would be nice if coffee was available prior to the food service. Hot water was really warm Water in our room 123 but the lady at the front desk got on this with maintenance right away. Buffet was sufficient. Yogurt and cereals, pastries, fruit, meats and cheeses. It was €6 for us each as we had a rate that didn’t include breadfast. Reasonable we felt. Nothing is open in the area at an early hour even for a coffee so this is the best choice. All in all a great hotel in a perfect location to enjoy Granada.

It is a beautiful hotel in the city centre

Nice and small hotel, friendly staff near the city centre so its very easy to move around. Room is as we expected, comfortable and quiet. So a good experience overall.

Fantastic location and staff. Very clean room and toilette. Thanks

Located in a very convenient area, with plenty of shops around, and only a few minutes from the Cathedral. Front desk staff was very friendly, offering recommendations for things to see and places to eat.

アルハンブラ宮殿までもそう遠くは無く、スタッフはとても親切なホテルです、 おススメして頂いたフラメンコやレストランは最高でした。 バスルームが少し狭いのと歯磨き用のコップが無かった事が少し残念でした。

Location was very good for sight seeing in Granada. Nothing fancy, but the room was clean and comfortable, nice bathroom. Staff was friendly and helpful. The most challenging thing was driving to the location; the GPS address did not bring us to the hotel, but to an alleyway behind it. The hotel is on main thoroughfare so I would advise researching arrival directions beforehand. Also, the parking garage for the hotel is a bit tricky to navigate. The lights are on timers and it’s not clearly marked how to access the hotel from the parking garage. Just a heads up for future travelers.

Amazing service, the hotel receptionist was really helpful and nice, perfect location

convenient location; kind service people; parking space is small, very hard to fit in.