New, upscale hotel, very accommodating staff, good breakfast. Clean, quiet, close to museum.

Very cleaned, staff friendly. Good location

Room was excellent. The staff werw syper helpful and fiendly. Rakel provided us awesome recommendations.

Comfortable room with beautiful views

Air conditioning not working so room extremely hot.

Great little hotel with equal service and perfect location near everything central in Bilbao

I want to make it very clear why I made the decision to leave the hotel. My decision is based on one simple but fundamental reason: I was lied to, and in my book, that is unforgivable. The truth —no matter how uncomfortable— will always be better than a lie of this magnitude. During my stay, the hotel’s air conditioning system was not working and, as I later found out, it had already been out of service for several days before my arrival. In the past, I’ve received communications from the team notifying me of situations such as construction work or noise. This time, however, all I received was a welcome email —with no mention whatsoever of such a significant issue. I was allowed to check in without any warning about the situation. Once inside the room —and after completing the check-in— I was told that “the air broke down that morning.” This is not, as we say in English, kosher; quite the opposite, it smells bad. When my wife called to express our frustration, they handed me the phone, and again, they insisted on the same story. As a “solution,” they offered me a portable AC unit, which didn’t work correcly. I actually have a similar one in my apartment in Paris due to the city’s restrictions on fixed installations, so I’m well aware of their limitations. The lie became obvious in two moments: The person who brought the portable AC told me the air had been out for several days. A neighbor on the same floor confirmed exactly the same thing shortly afterward. With that, there

Too expensive for hotel conditions. Go

The room was clean, the location was excellent walkable to central town and the Guggenheim museum.

Excellent access to bilbao

Air conditioner turned off so it was hot. Woke up 5am this am, sweaty. Window ooen but no help and tgen street noises firved closure

Guggenheim Museum was very close. Great photos across the river from the hotel. Check in was excellent and management was very helpful.

A perfect base for exploring Bilbao with the Guggenheim, city centre and old town all within 10 minutes walk. Really comfortable hotel, contemporary design and very friendly staff. Parking is a bit tight but easy to find. Highly recommend staying here!

We stayed here briefly, just for a night, before our flight. The hotel was very centrally located, minutes from the Guggenheim, so perfect for a quick stop in Bilbao. The staff was super helpful with recommendations and very polished. My only gripe was that the AC didn’t work well, but the windows do open so we were comfortable.

I stayed on the1st Floor, which was open to loud outside late night noise that kept me awake having previously paid for rooms on higher floors. The toiletries in the shower area were not working properly and the switch between shower and bath was tight.

Staff were freindly and helpfull. Breakfast was plentiful and with a wide variety of choice.

Great location. Just had a tiny room with a skylight - not a window, much less a window I could see out of, and definitely not facing the river. For the price, that was disappointing.

Very good hotel, centrally placed however bar shut at 11pm on Monday and Tuesday which was far too early for a hotel in a vibrant city

Excellent location for visiting both the Guggenheim and the old town

Hotel Hesperia was a wonderful location between old town, new plaza, Guggenheim & transportation! Everyone was friendly & helpful!