We stayed here for our last 3 nights in Sardinia. Front desk agent, Marcello, was incredibly helpful and friendly and we enjoyed seeing him daily. The hotel was spotless and clean. The balcony was big and spacious and had a lovely view of the sea. We really enjoyed our time in the spa and saunas and felt the experience was worth the price to unwind and relax. The location was perfect and we walked into the historic town along the sea every night for dinner. We took advantage of the free parking lot which was a nice addition. We enjoyed a drink and lunch at the hotel bar patio which has a gorgeous view! The lunch was tasty, but a little pricey. Our only negative would be that the pool was too cold to dip into!

Charged a room service fee when it was not requested, has ordered food from the pool bar. The massage therapist was not certified / licensed The restaurant was partially closed due to staffing issues. For a noted 5 star hotel, the service was overall poor.

The location was perfect and the hotel restaurant very delicious

Limited food options , no beach access , smell horrible outside the hotel due to sewage waste The nearest beach to swim is 20 minutes at least walking or taking the bus to other beaches Very disappointed and won’t recommend this location

Location was excellent

Excellent service and location

A perfect selection for foreign trackers to Alghero who enjoy high end hotels without being overly pretentious. The too S are comfortable however the beds are terrible firm and should all be outfitted with memory foam covers. They also sit a bit low to the ground but people in Europe tend to be shorter in general. The breakfast buffet was great with many options.

Nice hotel, slightly dated decor and not quite a 5*

S……

I am typically not a complainer and I traveled all through Italy weeks prior to this stay. We picked this place hoping for a nice 5 star stay after all the crazy travels. I want to fist say how did this place get 5 stars?!? Was it earned or given? It was a terrible property the customer service is absolute trash. We paid extra for two separate beds as I am traveling with my grandma and they practically refused to give us another room until we argued with them. Mind you we paid extra for this specific room. Later on at the dinner buffet staff made comments about our “problems” at check in we had multiple staff ask us what happened?! How un professional! When we simply paid for a room with 2 separate beds. We wanted what we paid for. $1,800 for 3 nights, what a WASTE!!!! We wanted a queen and a twin and we’re give a queen room and then told they would bring up a bed! What a joke! For $1,800 I would not sleep on a rollaway bed!! The dinner buffet was 2 stars! Food was okay! Breakfast was great!! You would think after paying for dinner the least they could do is include water! I get that wine and cocktails aren’t included but water?!? Overall would not recommend this property!! (The female bartender in the mornings by herself she was great!!!!! Makes a killer margarita!! Didn’t catch her name.)

Beautiful Location, but Overall an Average experience We recently stayed at this property in Alghero and would describe our overall experience as okay, especially considering the expectations that come with a 5-star hotel. The location is definitely a highlight — just a short 15-minute walk from Alghero’s charming old town and set right along the coastline, offering lovely sea views. The property itself is well-maintained. The breakfast spread was good, with a decent variety to choose from, and the swimming pool area was nice for a relaxed afternoon. That said, the experience felt more transactional than truly hospitable — something you wouldn’t typically expect at a 5-star level. While everything functioned well, it lacked the warmth, attentiveness, and personalization that elevate a hotel stay from good to exceptional. If you’re looking for a conveniently located property with a solid baseline of amenities, this hotel delivers. But if you’re expecting a truly luxurious, service-driven 5-star experience, you might find it a bit underwhelming

We encountered few bathroom maintenance issues which luckily did not spoil our stay there. Overall including breakfast it didn't seem as excellent value for money. The staff was very friendly.

It was a delight staying here. I had a lovely, large room with a modern bathroom. Plus there was air conditioning which is rare in Europe. It was within easy walking distance of the old town. The staff were all friendly and helpful.

The Hotel is situated in a wonderful spot with a fantastic sea view. You can tell it was a top place when it was built but now it seems a little outdated. The rooms are comfortable with nice linens and a great shower. However, some details are inadequate for a presumed 5-star Hotel. Some examples: no face tissues in the bathroom, no extra pillows with different height (the 2 in the bed were too low to be used singles and too high to be used doubles). Another sub-par experience was breakfast: cold fried eggs (pre-cooked), cold cuts not fresh and not high quality, no sausages, no freshly squeezed orange juice, etc. In summary a good stay, but it should have been better for the fame and the price.

Friendly helpful staff. Good restaurant. Great location, with fabulous outlook and views. Very clean, spacious rooms. Big balconies. Decent breakfast with lots of choice. Huge pool. Nice outdoor bar. Easy parking. Some tired furniture and carpets could do with refurbishment. More furniture required in larger rooms. Pool area could do with more landscaping and planting. Indoor bar area very small.

Lovely hotel and friendly staff. We were 1/2 board sea view room all was perfect. Great sunsets location. Lovely hammam overall a very relaxing stay

We’ve just had 9 days at this beautiful hotel in a double superior room with balcony overlooking sea and pool. Room was large, modern and clean. Lovely large bathroom with complimentary products and hairdryer. Mini bar and safe also. Huge storage / hanging space in wardrobes. We asked for a rollaway bed for our daughter which was kindly provided. All staff were lovely and very helpful. Pool is large with plenty of sun beds and never an issue finding one no matter what time we went to the pool (opens at 10). We hired a car and always able to park near hotel or in their small car park. Walk to old town is a gentle 15 min stroll along the stunning seafront road with market sellers at night, bars and restaurants en-route too. Overall a wonderful stay in beautiful Alghero and will surely return to this hotel.

A great property to stay in Alghero.

We don’t have AC in the room for the entire 4 nights and no water for 18 hours.

I don’t understand why this hotel it’s listed as 5 starts. We stayed one night without been able to shower because it did not have water. We had to sleep without flossing the toilet after everyone in the room used it. The AC did not work