Lovely hotel, little out of the way from most things.

All the staff were fantastic and friendly, especially the hard so but happy team in the restaurant!! The rooms were tired and basic but ok, air con was ok! The property is at the edge of both las americas and los christianos so costs about €8-10 each way in a taxi. Main pool absolutely Baltic but middle one fantastic hence the beds all going by 8am!!

Overall, very nice resort that was family oriented. The food was just mediocre - most dishes lacked flavor and the variety could have been better.

Great property and lovely location. Right next to golf etc with a good supermarket on site. About €10 away from the main strip and beach etc

Lovely 4 Star hotel, air conditioning provides a nice chill during the mid day sun. Decor very nice and very clean, the room smell nice and are over two floors with beds provided in both. The only negative whilst checking bed sheets in one of the beds a crockroach crawled out of the sheets - this probably happened whilst the room was being aired or came in with the sheets. The breakfast is good but dishes could be cleaned.

The resort is beautiful and the room was gorgeous (we had a 2-level with a kitchen, which was nice even though we went with AI). The food at the buffet was delicious with a lot of options, I would have preferred an a la mode restaurant on site for some variety, but what is there is excellent. The activities staff are wonderful (all the staff were wonderful, actually!), but the games room was lacking (broken machines, missing billiards balls, etc.). Easy to get a lounge chair. Well appointed amenities. Overall, it was a perfectly relaxing holiday. I would certainly go back.

The property itself was great, clean and comfortable beds and good facilities. The rooms were huge and well equipped with self catering needs. The location of the hotel was quiet and only a walking distance into Playa de las Americas. Would definitely like to stay here again.

Great hotel, very clean, heated pools, excellent breakfast and attention to detail throughout. Rooms are well equipped with everything you need.

Very efficient front off desk. I can’t thank him enough for helping me with my paperwork. Lovely hotel. Beautiful duplex.

Fantastic covid safe stay with a huge 2 storey apartment with a balcony on each floor. We had such a lovely time we extended our stay by 3 days and the hotel gve a great deal and ensured we could keep the same apartment

Nice hotel complex with apartments however not great for sharing for more than 2 people. The extra beds in the open plan living room are very comfortable and a lack of space to use them and store luggage as well. Avoid all inclusive deal as the food is not very good.

Not for us. Great for kids, teenagers and families. Not for the middle aged and older. No Porters and we had to climb 62 stairs to get to our room. Room was great. A/C inadequate, might as well not been there. Room No 23. Too many Sunbeds crammed around 2 small pools, far too claustrophobic for us, awful! Food could have been much better. Staff were awesome.

Not for us, a middle aged couple, very well travelled. Just too many kids and families for us. Two small pools with Sunbeds crammed around them, awful. Food could have been better but could have been worse. Room was up 62 steps and no Porters!! Not good when you’re nearly 60. Staff were brilliant, couldn’t fault them. No complaints with the room, a junior suite with a downstairs bedroom. Far too busy for us but fabulous for families and teenagers.

Lovely property. 5 euros taxi into town. Had to ask them to clean apartment again as hadn’t been cleaned properly

Decent hotel, the food was lacking in flavour & choice & it’s self service for coffee (maybe I’m just lazy 😂) but everything else was more than I expected for the money we paid. Staff where polite & very helpful 👍

If you are not all inclusive then I would recommend renting a car to as over 2 miles away from Las Americas centre and so a little cut off. Other than that the hotel was excellent all round

Overall nice hotel. Clean, could always get a lounger by the pool. Good choice of food each day, really enjoyed it and would go back. Only negatives, couldn't get a clean pool towel every day and wasn't advised of having to book the shower room on our last day as we had a late checkout.

The hotel is kept clean continuously from the rooms to the public areas. The AI package provided a good variety of food but the AI drinks stop at 23.00 which is bit too early for anyone wishing to stay on the premises for the entire night. Sun loungers were available throughout our stay. The free shuttle service to the mall and Siam Park was a great addition as part of the stay but would be better if there was a later return from the mall and if there was an additional pick up/drop off for Siam Park.

Excellent stay staff family room lovely

Friendliness of staff, cleanliness, location, hotel design/layout, food, entertainment... everything was wobderful. the split layer accomodation was a massive success for us as the kids (15&11) enjoyed the feeling mum and dad weren't on top of them and mum and dad loved having space from them! Can't recommend this property highly enough. Would definitely visit again without hesitation