I filed with porter airline and it was the worst experience ever….. I was charged 125 dollars for a personal item and they do not even take your item, I had to carry it myself…. Staff extremely rude and awful airplane ….. please please do not fly with them…. Ban this airline

Location good. Staff at breakfast was rude and bossy. Food was less than what I expected.

The property is dated and needs a total overhaul

A convenient and affordable option. Close to so many different things; casino, dining options, falls…

Good breakfast Nice staffs I didn’t like the pool hours! It’s a bit late to open in the morning! Didn’t have time to enjoy the pool before checking out!

Location was good and price was fair Parking should be included for paying guests

Close to the falls

Location On the map, it looks very close to Table Rock, but in reality it’s about a 20-minute walk unless you take the incline railway, and the route includes a steep hill. For travelers without a car, this can be tiring. It’s also a bit far from downtown Niagara Falls. Room With “Fallsview” in the name, I expected to see the falls at night from my room. Instead, I was placed in a separate building from the front desk, on the ground floor, facing the parking lot and the opposite side of the falls—very disappointing. When I opened the curtains, cars were parked so close that I actually felt unsafe, as if one accidental move forward could hit the window. Both the main building and the annex felt old. The hallway in the annex was dim and unsettling. I wanted to use the laundry facilities, which Expedia listed as available, but there were none in the annex. They may have been in the main building, but since it was some distance away, I didn’t bother to check. The room had a TV, but none of the channels were what you would normally expect at home, and it couldn’t be connected to a computer either. I was also surprised to see a notice stating there would be a fine if towels were missing. Wi-Fi was very weak, and I wasn’t given the password at check-in—I had to go back and ask for it separately.

There r some nice rooms as I have stayed there in the past.The rooms I received this time were gungy,stain marks on ceiling,dirty grout in bathroom, flies,not even in the same building as the hotel .Asked for a balcony did not receive.Staff rude .Would not recommend this place to anyone

Great location, amazing breakfast, affordable price

Good for the price

It was good but I felt the washroom was small. Rest I enjoyed my stay. We booked two queen bedroom for four people and the beds were spacious enough to sleep well. At first the room keys were not working but staff was very patient with our queries and helped us to sort it out on timely manner.

Beware of bed bugs! I was not happy with my stay at the Comfort Inn. While the room appeared to be clean, we found a bed bug on the curtains in the morning of check out. We were very worried about there being more, and felt awful since we had already slept in the bed and unpacked our belongings in the room. We packed up our clothes and checked out and notified the staff. They checked our room and said they found no evidence of infestation so there was nothing they could do for us, despite the fact we had a picture of the bug in the room. The assured us it was just a lone bug, however that seems unlikely. The manager I spoke to was dismissive of the issue and said they could only do something for us if we had went down to the lobby at 5am in our pajamas and asked them to search the room, rather than a few hours later at checkout. The customer service service was poor. I called back several days later about an additional charge on my credit card, the man I spoke to was rude and short with me and said it was a security charge that will be reimbursed. At no point at check-in or on the website was there a mention of a $100 credit charge. According to hotel policy, this is the only mention about a possible charge “This property will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.” This would not have applied to our booking anyway since we payed in advance. Do not recommend.

Comfy room with good breakfast

Overall good experience

Location is good, staff please keep more polite and smile

There was no body soap in the shower. 2 shampoos and 1 conditioner

Everything was great. The staff, the room, the location, the breakfast, etc...

Clise yo the Falls. Our room was in the basement with pool and breakfast room. Had a funky smell and noisy.

Location was excellent and the rooms large and clean. Breakfast was good though busy. In room amenities excellent.