Got an email a few days before asking to check in online so i could get a door code, there was no link to actually check in though! When i arrived the guy on reception was friendly but was having trouble getting my room details on his device which caused some delay. The air con in the room had a fault code displayed and didn't work, a small fan was provided, but not much use when they had the window closed and the air con control box said it was 30c! Shower was good and removed the sweat in the morning. This used to be a semi-decent Holiday Inn Express, now a disappointing last resort in the OYO range!