It would have been a nice room except for the fact there was no climate control for the room. It was musty and too warm. The thermostat appeared to be inoperable and climate control was not available through the smart TV.

Excellent

Nice, clean room. Good location. Everything was comfortable. We just wish breakfast was included.

Everything was great

For a Hilton, the room was more like a Holiday Inn or not what I would expect for something branded "Hilton" A lot of wear and tear in the room. Reading lights for the bed were broken. Just not what I expected

Although looks to be a relatively new property conveniently located in Plymouth, I cannot give it a strong review based on our stay. While we were there, we were evacuated 5 times over 3 days in the early morning (one day at 4:20 am) due to a faulty fire alarm. While the good news is that there was not a fire or other emergency, the bad news is that we had to walk down 5 flights of stairs after jumping out of bed to the sound of the alarm. Not sure where to place the fault - management, the alarm company - but it meant that our stay was less than pleasant.

Bed was nice, property clean, nice lobby and friendly staff!

This place is a major letdown and absolutely not up to Hyatt standards. The room reeked of old cigarette smoke despite being labeled non-smoking. The shower curtain was musty, the room was shabby, and the bedside outlets didn’t even work. A flashing light every second made it hard to sleep. Housekeeping blasted loud music in the halls for hours and sprayed chemical-scented air freshener directly on the beds — gross. The front desk staff was glued to her phone and barely helpful. Even the toilet paper was bottom-tier — bus station quality. This is a motel charging hotel prices, and it’s a shame Hyatt puts its name on it. I truly don’t understand how this place has good reviews. I’d rate it 1.5 stars at best. Never again.

Not get service the first night and the second night we still had to ask for a coffee and coffee cup refills, but the beds were made up and towels were provided

It was a pleasant experience

Everything was fine except breakfast. $11.95 for cereal,breads, & juice or $14.95 for hot buffet.Dishwasher was broken,paper plates,no bowls.Had to use cup for cereal. The same breakfast is free at Marriott or Holiday Inns!!

Excellent

I asked people downstairs to put a new bulb in a lamp and make sure water goes down the drain quickly, never happened and no one cared to ask if it was ever done. No service . Also water pressure is low and cold. Crappy hotel

Remotely located, restaurants and shopping within walking distance

The staff

It's a quiet and enjoyable place to stay.

Convenient, parking was easy and free, reasonable breakfast rates

Everything was perfect

Easy to check in. Staff was very helpful and friendly. Rooms were clean and comfortable.

Wonderful staff and great room, very clean and extremely comfortable.