It was ok, a few things could have been better namely aircon ineffective, couldn’t get bath tap working, hairdryer didn’t work. Good location though.

Close to the old town Would stay here again

My mom and my mother in law liked tthe hotel. The stuff was extremy helpful and pleasant.

Place clean good staff

Clean, new hotel with spacious rooms; great location with an easy walk from both old town sites and train station; only issue was no direct temperature control in the room, so was a bit warm for sleeping at night.

We have stayed at Campanile Krakow Old Town a few times now. This year, our stay was wonderful, as always. We appreciate the spacious and comfortable rooms and the clean and modern restrooms. Although the a/c was not cooling the rooms, they kindly supplied standing fans which helped immensely. The location is perfect for visiting the Old Town, and the staff are always kind and helpful. We look forward to our next stay in the future.

Great location. Close to the Rynek, shopping, many restaurants. Would definitely recommend

This is a very nice hotel. An excellent three star witha good breakfast. I would stay again everytime I visit. Great location.

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The property was well located for the old town. Rooms were large, bed comfy, quiet.

Weak AC.

The location is amazing. Right at the heart of old town and easy access to the main train station. Room is updated.

great position great hotel

The hotel has a renovation going on and they should have been closed for guests. The noise of drilling and hammering went on from 8am to after 6pm every day. We were promised that the noise would stop at 4pm but the workers totally ignored this. We paid good money for the stay and with all the works going on they should have been more accommodating for the guests

Stayed here before. It is in the process of being renovated. Apart from the early banging every thing was fine. The new rooms are beautiful and comfortably. Would recommend

Experienced traveler... I've stayed in this hotel many times over the years. Cheap, great location and all I need. This time though there was major building work inside the hotel from 8am. Not great when my flight only landed at 1am and I checked-in at 2am. Also for the first time ever I have had blood stained bed sheets on my arrival. Before traveling I emailed the hotel twice. Once to say I would be arriving at 2am and once for a room request. I got no reply. Usually they always reply. Traveling for work all I really want is a nights sleep in clean conditions. I got neither. Disappointing and I checked out early for a different hotel. Unfortunately I don't think I will be back.

Very pleasant stay

Very nice staff at reception. Also accomodated a request to change dates of stay, despite my booking being non-refundable. This was very helpful and I appreciated it. Hotel very central. Only thing I would have liked would have been a safety deposit box in room. Pleasant stay though. Would book again. Thanks again to lovely staff. :)

Great stay with clean rooms, friendly staff and a good breakfast bar.

Location..very friendly hotel for one night stay