Not flexible.

Great facility. Comfortable rooms, great staff, excellent location!

Recommended!

Overall Hotel was good, room was clean. Only drawback was the parking. VERY confusing. So when you check in park out front run in check in then take luggage to room. Go back get your car go around the block to parking garage. Then you have to walk 2 long skywalks. Then two different elevators. I wish we were told this before considering this hotel.

The hotel was great. Surprisingly quiet.

Under construction but still well maintained

Worth getting the Club level rooms on the 6th floor for a lovely view of the lake. Parking is weird, but oddly accessible/convenient once you lnow what's going on. Fitgers/Pickwicks and other dining a short walk away. Be aware: no direct beach access.

Always a positive experience with Sheraton. Very clean and kind staff. Restaurant was delicious.

Gave extra blanket and sheets and pillows And extra Coffee

Very nice hotel

It’s was clean, quiet and very relaxing..

very comfortable

Beautiful property, exceptional rooms, great dining options

Having booked in advance and showing up on a lower traffic part of the week we had requested to be placed on the highest floor possible for the view of Lake Superior. We were placed on the lowest floor and did not have any response to this request. It is a lot of work to transport baggage from the parking ramp to hotel. I am an able bodied person so it was fine but for people that have physical limitations it is a process. Also the water heater should be looked at. The hot water was scalding and even when trying cooler settings it was very hot. Location is very optimal for exploring downtown on foot which was our goal. Very comfortable bed and nice bar for a late night drink. Overall was a great experience!

We reserved a lake view room or partial lake view, when we arrived there were none available, yet the price we paid per night was for lakeview. No coffee in the lobby, just not welcoming place to stay. Parking in the ramp was a very long walk to the lobby and room.

The hotel was good for my stay here for 3 nights. Clean and fairly good bed. As I booked it back in March, I was hoping for a better room view. It was facing a construction site and in the inside corner of a complex, so kind of disappointing. Strange sounds all night: like drums? Maybe it was pipes or an elevator. Area around Duluth center has become unsafe when it's dark. Was approached twice by strange individuals most likely on drugs.

The staff was great after Expedia failed on the booking of a king bed with a view, that they confirmed we had. They did everything they could after the mess up of Expedia because the room was not available. Thanks again.

Nice access to hospital. Parking lot elevator arrangement confusing, other elevator not functioning properly. Currently surrounded by a a lot of construction

will definitely stay here again.

Staff was responsive. Dogs welcomed!