Central, convenient & practical. Front desk couldn't have been more friendly and welcoming. Extremely helpful staff everywhere. Pool area is impressive, if a little small. Room was spacious and comfortable. Wooden floors mean they get a little dusty / crumb-y easily. Not completely silent, but not disruptive to sleep. I would stay here again!

Great location, fantastic staff, nice rooms, very clean

Lovely place great location very helpful staff. Pool area isn’t too big and sun loungers not reclining which so not good for tanning options.

I like it

10/10. Reception hotel staff Lucio and Albert were so lovely. The hotel was exceptionally clean, and just what we needed. Location was great and we felt very safe (2 girls traveling) x Thank you!

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Staff was very friendly, but lots of maintenance work on our floor and during the day. Cleaning of the rooms took a long time and it would have been good to be on a floor without all the dust and maintenance.

Very convenient location. Staff helpful. Breakfast buffet is well worth it. Room with balcony overlooking boulevard was worth it.

Loved it - recommended

Very lovely staff. The room was spacious and clean. The bed was a big springy and a little uncomfortable, but after a long day I was easily satisfied. Breakfast was a bit expensive, so we skipped that; It’s a buffet for €16/person. Bathroom was nice with a rainfall shower and a bidet. Easily walkable but by the casino (which is notoriously know for a pickpocket area so be aware of your surroundings while walking around). Great stay!

Really enjoyed the stay. Everything was close by and the place was very clean

Excellent location, metro station near. Staff was extremely courteous and helpful. Great breakfast facilities.

Good location

Breakfast was surprisingly amazing. My room was inner side looking so could not enjoy the view but overall no complain at all. Staff was friendly too. Would like to stay here again.

It has convenient location. Close to everything. Nice pool and jacuzzi on the rooftop.

The location is excellent.. super close to the heart of the city without the noise at night. Very clean lovely staff and fantastic breakfast options.

Staff is amazing! Very friendly and helpful.

This hotel is it! Visiting in November and having access to the rooftop pool and hot tub was a great perk of the hotel aswell as the many other perks of the hotel such as being able to borrow a bicycle. All of the facilities were clean and all of the staff members I spoke to were friendly and helpful. I would revisit in a heartbeat, and I am actually already planning to do so next year with my girlfriend! I'm surprised the hotel's ratings are not much higher as it was faultless. From what I read online it seems that the hotel was refurbed somewhat recently so perhaps this could be related.

The staff was incredibly nice and welcoming, hotel was clean and centralized in a great location. Near almost everything. I did not care for the thin walls, construction on day had me up early and received a call from a front desk staff member to lower my TV as guests next door were complaining about my room noise.

We loved the Sunotel Central. It was in a fabulous location within easy walking distance of all the sights in Madrid. The room was clean and of a good size and the only thing it was missing was hair conditioner. The staff was great and went above and beyond. I highly recommend.