Traveler Reviews Extended Stay America Suites Jacksonville Riverwalk Conv Ctr
Number of reviews per page
20
20
40
40
Top reviews
Tim
Business
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Place was okay.
Was mildly inconvenient due to my tv remote not working and only one light in the room worked
Jason
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We had a very plesent check in and chat with the front desk before they started adding on the the bill walking in . Kitchen in room was not supplied like in the web page we have to go ask for pots pans plates utensils. Then there was the club accross the street pumping music till 2 am . When I woke up to a roach on the bed crawling . We showed from desk pics we took and said they would address it only so I packed and left.
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Nilda
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall great
Jennifer
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Scary! Dirty! I did not feel safe. The hotel is old and not well kept. Trash in the parking lot. Old stained carpet. No dishes or utensils in rooms. Don’t stay here especially if a woman alone.
Herman
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I booked through a third party and when I got too the hotel they said I had too be 21 not 19
alain
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
the hotel was ok for one night since we went to see football game but the walls are like cardboard you can hear everything from the other rooms very loud place but nice staff....was ok for one night and the price was ok
Mark
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We came in for an NFL game. They went all out with decorations and snacks. it was so welcoming to us NFL fans. Staff worked hard to get all us checked in in a timely manner and were super kind.
Tiesha
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The staff was super nice and very professional. Check in was easy and accommodating. The first room i had wasn't bad. They must have cleaned the carpet that day because it was still wet. I requested another room. The second room was worst. The door was cover in mold. Thank goodness i carry lysol and Clorox wipes and the air conditioner was great. I didnt want to switch room again because it was already late when we got back to the room and they were deal with some unruly guest.
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Zendre
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was clean and the staff was very friendly . Tosha even took the time out of her day to show us how to get the river taxi.
Daniel
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent location and beautiful hotel
ava
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Everything look good...but Everything is outdated. But for the price was good.
Derrick
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I was very happy with everything about this hotel. The price was great!
Cindy
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Staff was friendly upon check in, didnt see them after that. Room was clean and sufficient. It was a little dated with band aide fixes, but fine.
Milton
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Nice and clean
Jackie
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Arrived and no cups kettle or anything in cupboard s that take 100 dollars deposit
You wouldn’t give it away never mind pinch it
Misty
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Place smelled stuffy. Stove “hood” was loose & grease was all under it and under the cabinets. The bathroom faucet was loose. No shampoo/conditioner or coffee in the room. Not what I’m used to in a hotel. Neighbor bar was hella loud until about midnight. No mention of the $8 per night fee for parking either. Totally not worth it. Only good thing was the full size fridge.
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Tameka L
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Awesome stay, awesome staff
Daniel
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Poor breakfast no ice machine
Louie
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The stay was not great, the AC in our room did not work