Friendly staff and the room was very clean.

Bed uncomfortable Sinking in

Very nice property and responsive staff.

Overall, it was a good experience and i would stay again. Would rate a 5, except the room had a damp odor.

The hotel is clean and nice and the lady that serves breakfast is a pleasure, BUT they charged us $75 as a pet fee (non-refundable) for staying with our dog. That is outrageous. That is more than any of us paid individually (family of four) if you divide the day rate by four. I understand that incidents can happen with dogs but charge a reasonable fee and then a deposit for incidentals. If anything happens then keep it. That’s it. We are not coming back because of that.

Would definitely recommend this hotel

I’ve been staying here for about a month waiting on an apartment and I have been delighted by the employees, mgr, and the all around atmosphere of this hotel. The grounds have outdoor gardens and a beautiful patio, a small but luxurious saltwater pool and a good gym. The employees are top notch. I absolutely love this hotel and recommend everyone to stay and relax, walk around and see the beautiful paintings and have a margarita!

Nice stay

Immensities pool hot tub bar

The bed was very comfortable

Property renovated and looks nice and up to date. The room I was in was next to elevators and was horribly loud. Had to change rooms at 11pm. The manager did offer another room but was unapologetic. They should not rent that room, it sounds like someone is moving a bed across cement floor every time elevator used.

Good place to stay

Staff were friendly. The room was clean. Quiet and the bed was extremely comfortable.

The staff was extremely friendly and the hotel was in great condition.

Good

We’ve stayed at this property multiple times. The breakfast is fantastic. Pretty darn clean also. Comfortable beds comfortable rooms. Nice swimming area and nice surrounding area for pets to walk them.

Property was clean, lobby was spacious and inviting, pool was nice and gym had nice equipment. Halls at rooms level look nice and clean.

Check in had some issues but it was my fault. I forgot my ID at home. However the desk clerk was extremely understanding and very helpful. He was able to get me checked in through alternate means and it was smooth sailing from there. Only one elevator was working, luckily it was not busy so we entered swiftly. The bathroom was beautiful, and the beds were heaven. The room did have a musty smell though. Other than that, our stay was wonderful. Definitely will book again when we come back to Dallas.

Check in was not pleasant

Lots of kids in the pool, aggravating!