Called the front desk about a stink bug on the ceiling. When i came back, after all day out, it was still there.

Heat didn't work. Bugs crawling around room, and housekeeping didn't clean room.

Room and hotel were having extreme water issues. Hallway and our bathtub leaked excessive. Water puddles all over which leads me to believe there is probably mold concerns too.

Very noisy with team sports groups. Running the hallways. Had a lot of issues key cards and need to had reprogrammed 3 times. This issues was happening to all guests. Staff was very friendly and hotel was clean.

The staff at the front desk was very friendly and very helpful in pointing out great places to eat. My two favorite people was the beautiful young lady at the front desk, who pointed out all the great restaurants and the young lady who cook all of the breakfast for us while we were staying there thank the crew and the management.

Exactly why we love Holiday Inn Express: nice, modern rooms, quiet, great beds and yummy breakfast :)

Was a good spot for few days enjoyed things and staff

My stay at this hotel was absolutely exceptional. From the moment I arrived, the staff greeted me with warmth and professionalism, making me feel truly valued as a guest. The rooms were impeccably clean, spacious, and beautifully decorated, offering a perfect blend of comfort and luxury. I especially appreciated the thoughtful amenities and the stunning views from my window. The hotel's location was convenient, allowing easy access to nearby attractions and transportation. Overall, this hotel provided an outstanding experience that I would highly recommend to anyone seeking top-tier hospitality and comfort.

Professionalism, helpful, and friendly staffs

Very clean and comfortable. Staff was great and let us check in early.

The tv in the main room with the 2 beds did not work properly. When we asked about it, we were told it was a known issue, yet we were not informed upon check in. When we tried to call down to the front desk to inquire about the tv the phone did not work so we had to leave the room and physically go speak with someone. The pool was very cloudy and all though it appeared the filters were working it didnt look like it because the cloudyness of the water. The room also had mildew in the bath tub and under neith the sink in the bathroom.

The owner of the hotel was very helpful and nice

Heard adults fighting in the halls the first night but staff took care of it I believe. Otherwise was quiet and clean.

The room had good space and was easy to walk around - and it smelled clean. The front-desk staff and cleaning crew were all very friendly and helpful. Plenty of parking. Safe environment, close to everything in Grand Blanc and 1 minute from I-75. Our stay was uneventful - which was perfect!

Room had hair in the bathroom and dead bugs in the window. Internet was down most of my stay but staff was very nice

A simple and easy choice for an overnight in the Grand Blanc area.

I liked that the property was in a business district when traveling through an unknow area. The parking lot was dirty along with the front entrance. The check in employee was very nice even when juggling another guest issue on the phone. The elevator smelled like pot. The room was fine until I saw a dried contact lense on the bathroom floor so then you wonder "how clean is the room?". The bathroom floor looked dirty but it would not clean with basic soap and water. The sink and the tub would not drain so the end of the shower I was standing in a lot of water. Gross. The towels are thing and lack luster. Hardly any food out for breakfast at 7am.and not much in the fridge to grab and go. I thought a Holiday Inn Express had certain standards they need to maintain to keep that flag? This location is run down.

Overall a great experience.

Staff was great. Breakfast was good. Cinnamon rolls were the best I've had for breakfast included. Hotel was mostly neat and clean. There was quite a line and wait to check in though. Check in was at 3:00. Rooms weren't ready or available at 3:00. Shuttle to wedding was at 3:15. I booked through a third party and specifically booked there so I could have two queen sized beds. We got a suite instead. So I slept on the pull out couch. When I opened the couch the mattress cover/comforter was dirty.

Room didn’t get cleaned- Ran out of food 45 minutes before breakfast hours ended Way too much money for a lack of service