Easy check in and out. Staff friendly. Only downside breakfast was a bit slow in the morning.

Very close to the station

Fanny and Lola were amazing on reception and helped us out with many things. Excellent English and excellent customer service. Room very clean and hotel seemed very modern. Parking was difficult due to road works but Lola helped us out with excellent alternative directions. Good comfortable bed. Breakfast was excellent including a fresh orange juicer. Hot choices and the usual French continental options which were extensive. Would highly recommend without hesitation.

Seems popular with families. Nice breakfast and rooms big enough for a family of four. Only thing to let it down was that the fridge in room didn't work and neither did a couple of the plug sockets. We were only there two nights so didn't bother us too much.

Close to amenities and train station

Staff was really helpful, very accomodating.

The bar downstairs has a food menu with appetizers and main dishes for €13,00. It is MICROWAVED meals-- not fresh cooked. Staff microwave the meal for 5 minutes and hand you a scalding hot dish. The room had a nice big window that opened. The hairdryer was in the bedroom beside the window, very old and also broken

Nice clean hotel staff very helpful

Great central location and good value

Wonderful stay for our family of 4 (2 kids 7&9) Staff were fantastic. Gave the kids a welcome gift and super helpful. Breakfast was great! Would stay again!

We really enjoyed the hotel...well located next to the train station. Underground parking for a fee. Staff were very friendly and helpful.

Worked perfectly

Great hotel as an overnighter on the way back to Calais

The area that the hotel is in is surrounded by empty buildings. Looks run down and took some finding.

Good value

The front desk staff were amazing, the breakfast was good, coffee in the room was excellent and wonderful black out blinds to help with sleep

Convenient for the station 2 mins, main square 15 min. Easy parking. Breakfast was adequate. Perfect stay for a couple of days.

Very comfortable and would stay again

Excellent stay. Hôtel was very clean. Large room and oversized shower in bathroom. Friendly reception and bar staff. Well placed for walking into the main squares of Arras. Would recommend.

Friendly and helpful staff, comfortable, clean and spacious room, and excellent breakfast with a lot of variety. Highly recommend and will stay again if i am in Arras!