Quality Inn Appleton West

Explore Quality Inn Appleton West
7.0
Pleasant
From 668 reviews
Cleanliness

7.2

Room Comfort

8.0

Location

7.6

Service and Facilites

7.8

Traveler Reviews Quality Inn Appleton West

Number of reviews per page
20
40
Top reviews
Steven
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value, conveniently located.
Marton
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kind staff, easy parking, convinient bed
dennis
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We brought back leftover pizza to our room and there were bugs like gnats or fruit flies all over. The rooms are very dated and dark, need to update the hotel.
KEATON
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It's a solid hotel
Erik
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Easy check in process and the room was clean.
Mirriam
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Value for my money
Mark
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was ok Bed was comfortable. Didn't like that there was not a coffee maker in the room or lobby. There was no food options. Place was set up for a breakfast area but there was no continental breakfast or coffee.
Derrick
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Windows leaked when it rained and started to pool in the window
Mercede
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall, just no.. The description photos do not match the rooms, and our rooms were clearly not cleaned properly before our arrival.. Our first room had a very strong unpleasant smell of warm feet and cigarettes. Despite that, the beds were not changed and there were fresh, crusty stains on all of the sheets and pillows. I have never asked for another room before, but the man running the front desk was very helpful and accommodating to my groups needs, and gave us a new room. Unfortunately, our “new” room wasn’t much better than the first.
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Eugene
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was quiet. Staff was friendly.
Jackie
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

When I first got into the room there was a terrible smell.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Quality Inn offers a basic continental breakfast. It is located near very tasty restaurants. Room was clean. Maintenance is prompt and professional when needed.
Karen
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

They didnt make up our beds or bring fresh towels. When my husband inquired, he was told, "didn't you read you read the sign"? He replied. What sign? He said it was sitting behind the hand sanitizer bottle. Why weren't we told upon checking in that you will have to request room service if required . Its not good customer service. Arrived on 7-31. Left yhe room on 8-1, came back room not serviced. husband went to tell them and got towels and had conversation with gentleman. Left room on 8-2 at the end of day and it had been done. Left toom on 8-3, Came back in evening, not serviced again after having a conversation Paint bad shape over the air conditioner, walls chipped. Bathroom shower curtin moldy in hem, and bad stains . stool lid did not fit properly. Tub surround not in good shape.
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Michael
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

At check in we had to have the sheets change because there was hair all over them after changing the bed that evening when we decided to go to bed the bed and the pillows stunk of something I have never smelled before the worst smell imaginable it permeated all of our clothes even into the bags and the car after we put them in the trunk I would not stay at this property or any of its affiliates ever again
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Ereka
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property was not what was shown online. It was in need of many repairs and in our room dirty, moldy ahower curtain.Holes in walls and shower curtain broken from wall. Sink did not drain.
gary
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No issues.
Lawrence
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

There was mold all around the air conditioning unit and on the wall in the room. Disgusting.
David
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s a Quality Inn.
Debbie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room had a funny odor and the shower curtain in the shower was moldy on the ends. We did, however, like the beds very much. They were extremely comfortable. The continental breakfast was not very good and the garbage where people put their items when they were done was filthy dirty on the top.
Lori
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

When we checked in, we were given a room key. When we went to that room, it hadn’t been cleaned yet. Returned to the main desk and let them know the room was not clean. The front desk staff questioned me, and I said it was not cleaned. He contacted another person who went and checked on the room and came back and said it wasn’t cleaned. He then gave us another room, but did not apologize for the mixup. I had to say, “we don’t even get an Oops, sorry about that?”. He then said sorry. Once in the new room, the sink did not drain properly. When we finally decided to go to bed, there was a brown bug underneath the sheets. When I addressed it with the front desk, they said maybe someone left the window open they would check on it. They were very unprofessional and had zero customer service skills.
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Number of reviews per page
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