This was perfect for our one night stay in Florence. Central location, helpful staff and an enormous well appointed room.

The staff was amazing, proximity of restaurants and shopping were also good.

Ok hotel, area in front of hotel was a bit sketchy. The hotel itself is just starting to be ready for a renovation but was clean and the staff were amazing.

Ideal location for the old town with friendly staff and a clean environment. Breakfast could be better by providing some more options. Overall, this hotel is great for somebody wanting to explore Naples. More generally, our first impressions of Naples was let down by the volume of rubbish that was on the street outside the hotel and elsewhere across some of the city. If you want to visit Naples then this hotel is good for doing so.

Great location, friendly staff

Nice hotel. Giving 4 stars not 5 because everything was good but nothing stood out as exceptional. The breakfast was as expected in a European hotel. Staff in breakfast area were excellent. Whole hotel very clean. My room large, comfortable, and well appointed. Bathroom great. All this is as it should be. Lovely stay would stay again Area around hotel may shock those not expecting a busy city but area felt save and was very convenient. Would recommend staying here.

Nice tidy hotel in the historic part of the city a short walk to the sites . Naples is very dirty but this hotel did clean up the front area from all the rubbish. Big spacious room and lovely breakfast.

Great place to stay

Very professional and helpful staff. Breakfast was very good. Rooms were clean and spaciousness. However, AC was not reaching the desired temperature

Excellent hotel right in the heart of Naples. Rooms well done out, very comfortable Pleasant foyer area Staff friendly and helpful, especially Barbara at the front desk Breakfast was a bit lacklustre though

very friendly, a fantastic place to stay

We expected more for what we paid. Room was nice and clean but no coffee maker nor complimentary water.

Loved the property, wasn't crazy about the area.

Hotel was very nice, with lots of cute shops and restaurants nearby. Not far from Napoli Centrale, but a bit out of the way for some of the attractions. We loved our stay here, the staff was very helpful and we would absolutely consider staying in the future.

It’s an old hotel in an old part of the city. Good location, good breakfast, but lumpy beds and pillows with coarse sheets. Nice and helpful staff

See previous review.

Albergo Palazzo Decumani, an oasis of historic gentility in Naple’s liveliest neighborhood, is a beautifully restored 17th c. palazzo on a little square next to the Archivo Nationale. As you enter the hotel, you cannot help being impressed by the palazzo’s original spiral staircase that winds 5-stories up the heart of the hotel. It is functional, but not to worry, there is an elevator. My room, large bright and airy with windows and French doors opening to a small iron balcony, could be noisy if they were open, but double panes and noise-muffling curtains eliminated most of that, so I slept well every night. The hotel staff were all professional and personable, but Barbara and Vera were exceptionally friendly and helpful. Being from Naples, they knew all the best restaurants, sights…and were simply wonderful!

The staff are incredible here, from cappacinos in the morning to booking tours when asked. The location is excellent where you can walk everywhere and yet when you go to your room, it’s very quiet and a block from all the action. The hotel is very clean and safe in this area.

Great location for sight seeing in the old quarter. 2-3 blocks to Chapel Sansevero and Santa Chiara monastery. I brought my 95 year old mom to Naples. So location had to be close as she doesn’t walk much. We had a good room on 3rd floor near elevator. I will say for those with accessibility needs - there are 3 steep steps into hotel. 3 more up to ground level. And an additional 2 up to reception and elevator. And an additional 2 over to area where breakfast is served. Good breakfast with a nice variety. I will say the reviews about the hard mattress are true. Very hard mattress like a board. Pillows were laughably flat and bad. Bring your own. No coffee or tea maker in room which was a disappointment. Barren lobby. The plaza where hotel is located has a corner dumpster that is always overflowing. Maybe just an Italian thing but it was constantly full with trash all around it even after it was emptied. Unsightly. Pleasant staff.

Great location near central historic Napoli and to get around rest of city!