I was really looking forward to staying at this hotel and even paid extra for a Duomo view, but unfortunately, it didn’t live up to expectations. The room was very small, outdated, and had an unpleasant odor every time I walked in. The view was underwhelming, and overall, the experience didn’t feel like good value for the price. On a positive note, the location is excellent — everything is within walking distance, which was convenient. The staff were also friendly and professional throughout my stay. However, safety was a concern. I had early morning tours, and when I left around 6 AM, there was a person sleeping at the entrance of the hotel. It made me feel uneasy and detracted from the experience. Overall, I wouldn’t stay here again. While the location is great, it just wasn’t worth the cost or discomfort.

Beautiful view, centrally located and wonderful, helpful staff! I will stay here again!

Excelente ubicación, desayunar frente a la catedral es lo mejor

In our room the bathroom had mold on the ceiling, and the air conditioning wasn't very strong. It took a while to get room comfortable

Very friendly and helpful!

The breakfast was fresh and delicious.

Pessoal que me atendeu foram muito simpáticos

Property is older, however, the amenities and services including a wonderful breakfast service override the older entry. Staff recommendations for dinner were superb. Location is across the street from the Duomo and window faces the dome.

Location was great and staff was very polite

I like location and view.

I absolutely loved my stay at Hotel Duomo. It was clean, well maintained, and best of all, centrally located. I would definitely recommend it and would stay there when I return to Florence.

You will be in the middle of everything, super walkable, but quiet at the same time. I stayed in the small single bedroom and I appreciate having such options for solo travellers.

The reception staff remembers visitors by sight. The rooms are in excellent condition.

This was a perfect stay for our first time in Florence. What amazing city! Everywhere is walkable and the shopping is also incredible. The Hotel Duomo, room 31, had an excellent view, we could practically touch it from our balcony. I would definitely visit here again. Thanks for a beautiful stay.

Great staff, wonderful breakfast options and clean room! Located across from the Duomo, so good location to see all the sites, find food or do some shopping!

Amazing stay! The views of the Duomo were picture perfect and the staff was extremely friendly and accommodating. Will definitely return.

Highly recommended, everyone was lovely

I understand it’s an old hotel that is centrally located. That being said, it is too overpriced for the condition of the room. I wouldn’t recommend to others as Florence is such a small city that everywhere you book/ you’re in the “center.” Not worth the value is all for me.

The hotel is right across the Duomo! my room is so cute and the staff are wonderful ! I was fortunate to meet both the owner and his daughter Bryan and her ever sweet pup Lioness and they are just wonderful !

Rude staff. Room smelled terrible. Tiny room. Never again