9.4
Exceptional
From 518 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

8.6

Service and Facilites

9.6

Traveler Reviews Hotel San Marco

Number of reviews per page
20
40
Top reviews
Donna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable and quiet hotel. The staff was outstanding and very helpful.
Eduardo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was excellent. Nice staff, location. No vineyards here. But close to the city wall, and gates. 10 minutes walk to central historic district.
Lawrence
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Modern hotel within easy walk of Lucca city wall and city. Very nice pool.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I would recommend Hotel San Marco to anyone visiting Lucca. It was a great choice for exploring and enjoying the walled city. Staff is friendly, knowledgeable and helpful.
Sybil
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Thoroughly enjoyed my stay at Hotel San Marco The staff at every level were accommodating and pleasant. The hotel was very clean and well maintained with excellent linens and towels. The garden was lovely the perfect place for a quiet drink or dinner. Would highly recommend this conveniently located property.
Zion
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

With pure hospitality upon us first stepping into the property, the staff were an essential element to the overall loveliness of our stay at Hotel San Marco. Knowledgable of their area, they were always willing to provide recommendations and transportation plans for the nearest cultural experiences. The room was clean and modern, while the pool and surrounding lobby area encouraged community between guests and the endless opportunities to take in the Tuscan sunset.
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Magda
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Absolutely fantastic.close to Centro storico, yet quiet annd secluded. Everyone went out of their way to make my stay perfect. And it was, didn’t want to leave.
Kevin
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

From the moment we arrived the staff led by Fabio at the front desk welcomed us and offered all the assistance possible, through our entire visit until we were on our way out when Francesco helped with directions and suggestions. The property is very well kept and an excellent location.
Lina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Easy access to Lucca, lovely garden with pool and great service. Very friendly and helpful staff. Having breakfast in the garden was great. Overall great stay
Jari
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was extremely frendly and polite, they really take cafe of clients.
Adrian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely stay at the San Marco. Staff are superb, can’t do enough for you. 10 mins to the old town. Nice pool area that was quiet in the day even in August. Would go back
Dennis
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fantastisk skønt hotel, virkelig sødt personale. Morgenmaden er fin, man kan leje cykler så man nemt på 5 min kan komme ned til byen. God placering i forhold til by muren og centrum i byen.
Girish
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel San Marco was a wonderful place to stay in Lucca. The location is great—just a short walk from the beautiful walled city, making it easy to explore. The swimming pool was a nice bonus, perfect for relaxing after sightseeing. Fabio at the front desk was outstanding—friendly, helpful, and even taught us a few phrases in Italian. He also gave us great recommendations for places to eat inside the walled city, which turned out to be some of our favorite meals in Lucca. The lady at the snack bar and breakfast service was equally delightful, always courteous and providing exceptional service that made mornings feel special. Hotel San Marco offered both comfort and genuine hospitality, making our time in Lucca even more memorable.
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Fiona
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Walls a little thin. A next door room guest was a loud snorer and kept us awake for 2 nights in a row. Guests in room above us were very noisy also. Staff were excellent particularly Alessio! Location very good and pool was good although works on the adjacent property were loud and annoying when lounging around the pool. Breakfast buffet was good without being remarkable. Shower floor in room 207 slightly damaged and needs repairing .
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Kathy
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Everything was good. Breakfast, facilities, room etc all very good. Staff were great
Ethan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Sensational service from a wonderful family
John
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Loved our stay and looking forward to coming back in 9 days time. Probably the friendliest and most welcoming hotel that we have ever stayed in, staff are a real credit to you.
Leo
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent hotel in a great location with courteous and helpful staff
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good choice at breakfast. Only downside, was no tea or coffee facilities in room. That is the only negative.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Friendly meeting at reception, comfortable room, good air con, breakfast was very good, plenty choice. The pool area is well looked after and the pool although quite small is perfect for a cooling dip. All service was excellent, breakfast staff all friendly and helpful. Short walk to the city walls and some nice restaurants within 15 minutes walk. Carbone was our favourite. I definitely recommend this hotel.
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