Really pleased with our stay- we had to checkout before breakfast- so cant comment on that, but the night receptionist and security guard (out front) were really friendly and helpful (especially as 3am!)

The website stated there was an airport shuttle. I called ahead to make sure this was accurate. The woman at the desk confirmed. They sent a taxi(not a shuttle) which we had to pay for when we arrived. I asked about this to which I was told the shuttle had specific hours(not listed on the website) and that outside of those hours, they send a taxi at our expense. We should have been notified of this when we called. I asked if the shuttle would be available for our return trip in the AM. She said no, it would be a taxi again. At this point we had no choice. I said ok, we would need a taxi at 3am. When we came down for our taxi in the AM, there was a man at the desk who said we didn’t confirm that we needed a taxi so we didn’t have one and he couldn’t call one because everyone was asleep. I asked him repeatedly to please try as we had to catch our international flight he called and said maybe someone would call us back. Finally a taxi service from the airport called and said they could take us but they would charge us from the airport to the hotel and back. At this point we had no choice. So, after paying for the hotel, we also paid an additional 180€ in cab fare.

The room was clean and the bathroom was well stocked with towels. There was no way to control the temperature, because it appeared the fan was missing from the ceiling, so it was very hot. I found the man at the front desk to be unwelcoming and a little rude.

Very nice clean hotel. Good location with lots of excellent restaurants nearby. Good staff

Clean lovely property

Great staff & a very nice location overall.

This hotel was in a great location was very clean the staff was so friendly and nice. Deft would recommend staying here. I will definitely be staying here again.

Correct. Rooms are a little bit oldstyled and quite small.

Very good breakfast reasonably priced. Helpful staff.

Positive: check-in was friendly and very quick. Porter helped with bringing luggage to room. Free crib on request. Comfortable bed + bedding. Spacious bathroom. Quite close to airport (20 min drive by car). Good parking facility in closed off garage under the hotel. Negative: Not properly cleaned; a lot of dusty patches and places in the room. No proper toiletries provided (just a big squeezeable all-in-one shampoo/conditioner/wash gel container which leaves a sort of film on your skin after using). Aircon not working, also not after reporting. Very loud music from wedding reception until 10:30PM.

Great central hotel for visiting NOLA

Very clean and well kept hotel

Good food. Staff very courteous. Along with the tours in tourists if you to be a businessman‘s hotel

We had a very pleasant stay, very clean, confortable, the hotel has a beautiful breakfast area, we really enjoyed!

It is a nice hotel to do an overnight if you are travelling by car to Pompeii and vicinity. Located in a small Italian town- very picturesque Mount Vesuvius is not far either. A good central location for this region. Hotel itself is extremely comfortable, friendly staff, excellent breakfast.

Overall hotel is very stylish and comfortable. Spacious in all aspects, it has an underground garage which comes handy when parking your car. Had a problem using the AC controls in the room. It wouldn't let me raise the temperature so I had to ask for a blanket next night. At the restaurant: my impression was that the waiters expected anyone in the world to speak Italian. Also, their main focus was on the local and Italian guests, while others, like myself, had to wait long times to be served. I didn't expect this attitude in a Best Western hotel.

Very nice hotel with very nice and friendly staff. The hotel is quite close to Napoli, Pompei and Amalfi Coast.

Very nice hotel close to Napoli, Pompey and the Amalfi Coast. Very nice and friendly staff.

L'hotel è una bella struttura le camere pulite, il bagno sufficiente, non esiste insonorizzazione tra le camere e purtroppo avevo un vicino rumoroso. Un hotel di questo livello deve avere avere un livello minimo di insonorizzazione.

Buon hotel con alcune migliorie da effettuare . La camera assegnatomi era abbastanza vecchia ma al check out mi hanno detto che le stanno restaurando. La doccia è pietosa con il tubo che faceva andare l'acqua verso l'alto quindi utilizzarla è stata una battaglia.La cosa che non mi è piaciuto assolutamente è che da utente gold dovevo ricevere una bottiglia di vino ed al check in hanno fatto finta di niente ed al check out ho dovuto chiedere quasi come se fosse una mia richiesta quando invece mi spettava. Ovviamente quando la receptionist (molto cortese) dopo la mia specifica mi ha chiesto se la volevo non ho accettato in quanto mi sembrava chiedere l'elemosina...... . Personale ristorante e colazione estremamente gentili e professionali. Peccato perchè un nuovo cliente devi fidelizzarlo e in questo modo lo puoi solo perdere ed io pur essendo a Nola per lavoro ogni 2 settimane non credo di ritornarci