We had to book this hotel last minute due to issues with our villa. The staff were excellent and could not be more helpful, it was lovely to speak to them and also learn a bit more about the history of the building. They were aware of our situation and ready to help further if needed. The hotel itself is absolutely stunning and the breakfast (food, setting, service) was top notch. If you have the opportunity to stay here - definitely go for it!

Pure sanctuary for Tuscan relaxation with the most beautiful views. Everything about this place is wonderful, from the moment we arrived we felt relaxed and well looked after.

A very beautiful property with amazing views. The staff was extremely hospitable and made us feel very much at home.

A very beautiful property and grounds. Pool area lovely. Limited food options and no prices on the drinks. Felt the staff could have been a bit more friendly and welcoming. We arrived slightly early and were told we could not use the facilities until our room has been assigned. Never had that before. Not terribly helpful on a hot day.

Beautiful property and friendly staff. We stayed here for 6 nights with our 3 month old. The staff is very accommodating and friendly. Breakfast was great but the same options for 6 days got a little boring after some time. Also for food after hours you have to drive to town. One suggestion I would make is to add a coffee or tea maker in the room. It was advertised as the rooms have one but they don’t. A lot of early mornings I would have loved to enjoy some coffee/espresso on my balcony but did not have the option. And the Restaurant doesn’t open till 8am. Overall still great stay.

It was a memorable stay! The resort is quiet, clean, cozy and royal and historical. It was a monastery 500 years ago. The view from the gardens is stunning! The staff is very nice, friendly and professional! I would definitely go back in the future!

Wonderful. Beautiful. Historical. Great, great staff!

A beautiful setting within a beautiful city. We loved this place overall. Staff were very friendly, everything about the hotel was top notch...except the comfort of the bed for me. That was the only slight negative. We would love to visit again though. Basically outstanding.

Stunning property and incredible staff. Our favorite stay on our vacation!

Most amazing property I have ever been. Old And modern together. Very comfortable . most accommodating staff . it’s not just the property. It’s an Unusual experience.

Amazing property!! Less than a 10 minute drive to san gimignano parking.

The perfect Tuscany experience with historical significance, beauty, and comfort.

Beautiful views of San Gimignano from the outdoor bar and breakfast area. Our room was large, and clean. Staff is friendly and helpful. Gave us great restaurant and wine tasting ideas.

Property is highly recommended. We were very pleased as it provided a real country Tuscany feel about it. Very well appointed and 'historical'. Staying facing the garden in the summer had a drawback of mosquitos getting into the room. Hotel did not seem to relate this problem, not offer any solutions, so that was just a bit disappointing. Otherwise, this is highly recommended.

The grounds are amazing and the view out front to the Tuscan Hills will make you forget all of your worries. Clean room, great bathrooms. The place has that old century feel while still feeling modern enough. Make sure you pay before through Expedia or check out and not leave like other hotels in the US, I got an angry call from the front desk woman who’s thought I wasn’t paying and threatened to call the police even though there was a card on file that was used to hold the room. Besides that one interaction which I didn’t love everything else was amazing.

Amazing place, service really good and excellent location

What a unique and beautiful place to stay - everything from the room to the overall hotel and gardens were delightful. An absolute stand out though, were the staff - they were so happy, welcoming and helpful. They outshone the beauty of the physical hotel. Thank you for making a stay so memorable.

The views from the hotel were very nice The morning staff were very friendly We booked a Suite and our friends booked a normal room, both rooms are exactly the same not worth booking a suite Late night staff were very rude we had a gecko in our room, we were told to leave the hotel if we can’t sleep with a gecko inside the room until we requested our money back

The place looks incredible, it is incredible but the staff make the place unique.

Beautiful grounds and exterior of the property, but the interior was very tired, service was definitely lacking relative to the other hotels we stayed in Tuscany and there was almost a “stale” vibe there (i.e. it was weirdly quiet and dimly lite). We booked the nice room with the jacuzzi at the top but we couldn’t get in the jacuzzi as i) first you had to request them to fill the tub 1 hour prior (you’d think they’d fill it automatically when you get in) and ii) once it was filled, we tried to get in but the temperature was so hot you could almost boil a lobster... we waited for 2 hours to see if it cooled down but to no avail. As this was one of the most expensive places we stayed in Tuscany, while it does have remedying qualities, it was honestly a let down relative to the other hotels (particularly considering this was the most expensive).