Breakfast was ok what you expect at a buffet breakfast! Pool was beautiful and no rush for sunbeds which I loved! Staff were all lovely and helpful! Perfect location for the beach, shops and the strip! However far enough away where no noise disturbs you! We will be back next year!

Very clean hotel, good size rooms, comfy beds and all staff were friendly, would stay again 100%!

Clean quiet and in a good location

Nice hotel and staff better air on needed in rooms would make it bettrt

Classed as a four star but did not have coffee making facilities, no iron and no bottled water. The breakfast and dinner was as good but it felt like you were in a canteen and not a hotel diner.

This property is fantastic 5 star food, service was excellent, Jackie and all the staff were very helpful and friendly. Would definitely recommend this hotel.

Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly

Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.

Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.

Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.

Hotel in perfect location for both quiet and busy area and within walking distance of beach Staff are chatty and very helpful Room cleaned every day Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return

The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..

Location great staff great. Food awful pool area poor

Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort

Overall excellent accomodation. Well run hotel.

Wasnt in castilla was closed u put me in calypso was brilliant loved the place

Me and my partner was well looked after by friendly staff in all areas of the hotel. Made us feel like old friends to them. Food was amazing rooms were spotless. Defo coming back

This was our second stay at the Castilla and we will definitely be coming back for third stay... the room was immaculate and cleaned to a high standard every day. the food is very nice and fresh and hot with plenty of choice, and all the staff throughout the hotel are very friendly and helpful.

everything was good but because i book with u and not them i missed out on the welcome pack so dont know why thay treat gusts not the same bad bad bad we all pay the same price also one girl on frount deask very rude a lot of bulding going on next door no lie in

Excellent Hotel would love to return. So friendly/ excellent food & room& good balcony..