9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Traveler Reviews HF Fénix Porto

Number of reviews per page
20
40
Top reviews
Timothy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good hotel. Lovely spacious bedroom. Breakfast very good. I little out of centre but worth it.
Alan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful hotel amazing service and only about 1.5 miles from the centre of Porto. Truly magical
calin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, good breakfast.
Rahman
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

​This hotel has a great location, close to shopping and restaurants. The rooms are a good size with comfortable beds. The lobby has a pleasant smell. It's not too far from the city center, and if you enjoy walking, breakfast excellent, I highly recommend this hotel.
MARIA
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room with mini bar and free bottle of filtered water.
Turcotte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A little far from old porto still walkable
Samuel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Toilet was broken, sink was leaking water, the shower was open one side and had water leaking out. There is a cemetery as the view, the elevator and lobby was extremely loud. The staff were not friendly and wouldn't greet us when walking by.
Sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean, comfortable bed, breakfast buffet was very fresh and was attended too throughout the breakfast hours. Lobby smelled nice. Shower had good pressure. I also loved the windows opened out a few inches for fresh air. Good location to food and shopping
David
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The little things … No ice machine The card reader on the vending machine didn’t work. The bathroom door is glass (frosted but with clear streaks going through)… when my daughter was in there we couldn’t answer the door. Initially the bathroom door didn’t even close all the way … after a few calls they came up and fixed it.
TAMMY
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Easy to reach from airport via Casa Musica tram station. Although not close to main Ribeira tourist area was easy to access , an ideal base for a short city break to visit anywhere on the tram network and would return.
Trevon
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

First place I stayed in Porto on a 15-day trip for wedding. This hotel is in a great location close to shopping and some dining, metro stops close. Casa do Musica, Carolinas Michaelis metro stops are within walking distance but cab large luggage, cobblestones and narrow street combined with constant construction reduces the commute. Walking is sometimes difficult between metro stations, this is a good location that allows for access to necessities and bar/food in the hotel. Would have stayed here the entire trip but had to go to Braga for a few days.
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MONIQUE
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Average hotel, no restaurants so that was a little inconvenient.
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is a lovely location in Porto. About a 20 min walk to the waterfront area. We had a car so needed a place with parking and the parking here was excellent. It’s adjacent to a little mall and food court. The room was large and clean. The staff were wonderful. We enjoyed our stay and would stay again.
John
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very good location, though not in the city center. Excellent property. Wonderful breakfast.
Martyna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Really good stay, clean room and close to everything
Gemma
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great stay at HF Fenix - a little bit further away from Porto centre but it was quick and cheap to get taxis when we needed. We had a really spacious triple room which was perfect for our group. Breakfast at the hotel was really good, and only a few minutes away was the Mercado Bom Sucesso which I'd highly recommend.
Fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Para todos mis reviews siempre utilizo tres aspectos fundamentales: A. Ubicación, B. Servicio, C. Relación precio/calidad. A. Ubicación: Esta vez elegimos quedarnos cerca del Mercado do Bom Sucesso, y fue un acierto. Justo al lado hay opciones para comer, un centro comercial y varias líneas de autobús. La estación de metro Casa da Música queda a 7 minutos caminando. Desde la estación de tren de Porto Campanhã, tardamos 25 minutos en metro hasta el hotel. B. Servicio: El personal fue amable y claro durante el check-in. Nos guardaron el equipaje mientras esperábamos la hora de entrada y nos orientaron sobre lugares cercanos para comer. C. Relación precio/calidad: Las habitaciones son amplias, silenciosas y muy cómodas. Cuentan con restaurante, bar, un desayuno muy completo y gimnasio. Todo por un precio muy razonable. Mi opinión: Es el hotel con mejor relación precio/calidad en el que nos hemos hospedado en Portugal. Volveríamos sin pensarlo. Si necesitás más info, escribime por Messenger: @mrfunkherrera.
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Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful stay, thank you!
Carole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Large room, well airconditioned, very comfortable beds. The three twin ben layout was excellent. Very close to grocery store, coffee, shopping.
Marcello
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Enjoyed a good stay.
Number of reviews per page
20
40