Staff was very friendly. My daughter accidentally left her airpods and didnt realize til we were at the airport. She emailed the facility, they found them and offered to hold them and provided a delivery service where she was able to have them arranged to mail back to the states. It was very much appreciated!

Compared to other van der valk, it is way off level. Old and bad service

Lovely hotel nice staff and nice facilities

Good

Air conditioning didn’t work had to move around after several people try to fix it by the time it was 8:30 PM no offer to help me although the room they gave me was close by there were things in that room that were left over from the people that were before me, I did not receive a fresh towel for three days, even though my light was on

Excellent location and restaurant

Always come back here when on business in Belgium. It’s a 5 minute drive from Charleroi Airport which is South Brussels. The team here are always friendly and helpful and the restaurant is always busy and offers great food and drinks. It seems to be a popular spot for local residents too which says a lot about the quality of eatery. Rooms are generous size and parking on site is easy. We often use it as base too when heading back to the airport to catch a flight as you can wander in and have a cup of tea whilst catching up on some work. Will 100% use this hotel every time we are back in Belgium in this area.

Great

Stay was beautiful I have no complaints

Not up to expectations

Excellent stay. Convenient parking and the best restaurant in the whole of Belgium

Great service and facilities

Professional staff hotel conveniently located

Excellent hotel, but was surprised at the lack of wardrobe and clothes hanging facilities. Good bed and good restaurant.

Superb location for Charleroi airport, 5 minute car ride. Here on business and it was a nice stay. Clean big rooms, friendly staff and high level cuisine in the restaurant. I even came back in the same week as needed to stop one more night near airport. Highly reccomended and my go to Charleroi Airport stop over.

I have used this hotel on a few occasions and its very good, as are all Van der Valk locations. I could not find the gym though, which may have been removed. I saw the signs but no evidence of it. I did not ask, as it was a convenient miss!!

Everything is fine breakfast very good

Would dedinately recommend

Found Hotel next to Charleroi airport very convenient for business. The staff were very pleasant and welcoming in reception, bar & restaurant. Room was very clean and we’ll equipped.

It was a disastrous booking.. checked in ok.. staff friendly. Room was ok.. nothing special. Dinner was disgraceful., the manager placed us at the table but didn’t have the courtesy to tell us that there was a problem in the kitchen. We waited for 1 hour and 45 minutes for 2 courses.. the tapas starter was good but my main course was atrocious.. my tuna was badly cooked, no flavour and a sauce that was hot at one side and cold on the other… obviously it was microwaved.. my partners Cod was tasteless.. I complained in a friendly manner but no gesture was made.. I stay in hotels approximately 100 nights per year.. it’s very rare that I have service as bad as this.. and to make matters worse the next morning I took what I thought was a hotel courtesy bus to the airport.. it was a taxi with a fixed price of 25€ for a 6 minute ride.. this is an absolute ripoff.. this visit is best forgotten.. thankfully there are other options