Traveler Reviews Staybridge Suites BUFFALO by IHG, an IHG Hotel
Number of reviews per page
20
20
40
40
Top reviews
Ernest
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great place to stay. The staff was great. The room was as advertised.
DeAnna
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff was friendly but somewhat unhelpful. Room was clean but the bathroom door didn't close and the hinges on the bathroom door were obnoxiously loud. We paid for a room for three people but the room didn't have bedding for the pull out bed. I had to go to the front desk twice and still didn't end up with proper bedding.
George
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel and staff were awesome! We loved staying here. Met a lot of new people and had a great time!!
WINDELIN
Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Pillows smelled stale as did the extra pillows in the closet. The air condition was very loud and was not cool at all.
Nicholas
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
My bed had ceumbs on it and the outside seating area was dusty snd mon sonw as picking up cigarete filters off the table so it hasent been cleaned in a long time also the halways smely like burning electric near the elevator and my room was right next to the elevator so it kept waking me up
Julie
Leisure Family
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We were on the third floor. While our room was very clean there had been a burst pipe in the fourth floor from a sewer or toilet line which. Dripped down into the third floor hall- smelling the entire floor up of raw sewage. The smell did come into our room. Not pleasant.
Clare
Leisure Family
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Love the location and kitchenette ..but very very expensive . Doubled the rate due to a local concert 🙁
Berioska
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Evething clean, enough space, easy check in and out, nice breakfast
Nicholas
Leisure Family
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Nice room pool could have been better taken care of
Audra
Business and Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Employees have exceptional customer service. Rooms are always clean and cozy. Amenities are ABSOLUTELY AMAZING. Huge kudos to all the staff and management for continued efforts. My family and I have been coming to this location for 6 years and it never disappoints. Hospitality nowadays goes SUCH a long way. All employees are so welcoming and accomodating. Breakfast buffet is hands down the best we have experienced in all of our travels. Well worth every hard earned penny.
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Melanie
2.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Staff was horrible racist
Johnthan
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
this is a awesome hotel! great stay!
Heather
Friends and Family
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
A beautiful hotel people were nice .wish there was a hot tub that was sad
Kristin
6.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Average
sheila
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
spacious very comfortable excellent experience
Thomas
Business and Leisure with Children
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
So many amenities for families
George
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Customer service
Elaine
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Need heat to in the pool
Verified traveler
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Enjoyed our stay. Staff friendly. Rooms well equipped.