Spotless room. Great staff. Excelled and wine snd music

The room and adjoining bathroom were both spacious and clean, with a comfortable bed. The restaurant was lovely with a beautiful view of the Blue Mountains, although, the picture windows could do with a clean. The breakfast was wonderful, with grab and go options, as well as order from the menu hot meal options, both sweet and savoury. We had dinner once, in the dining room, and the meal was beautiful. It was a fine dining experience, but casual dress was acceptable. The hotel has old world charm, and is quite lovely. The floorboards do have a bit to say, so I'm not sure how much noise the rooms downstairs would hear? You do hear residual noises from doors closing, but otherwise, it's a very quiet hotel, within walking distance from Katoomba train station and the main shopping precinct. The hop on/off bus was a fabulous way to see the Blue Mtns if you don't have a car. We would stay here again.

The cleanest hotel I have ever stayed at The view was brilliant and food excellent in taste and execution

Very clean but dated, toilet and door lock finicky. Had to remove the toilet tank lid and reposition to allow it to flush.

Wonderful relaxed stay. Spacious and quiet rooms with beautiful. Views. Convenient location.

Always a great stay at the Mountain Heritage. Old school charm maintained and views to die for with a great bar and restaurant on site. Enjoyed the spa bath in the room this time.

The hotel was very quaint with excellent facilities. Our room was a nice size with comfortable furnishings. The bathroom was sufficient but had an older shower. The staff were very friendly and efficient. The restaurant was charming with great views and the food was excellent. I enjoyed our stay and would recommend this hotel.

Very friendly staff. Clean. Peaceful. Comfortable. I love the heritage building feel too.

We had a wonderful stay at this hotel. Loved the old-world style, attentive staff and spacious room. It is also a walkable distance to Katoomba village and a convenient drive distance to all the main attractions in the area.

Very cute and old school feel. Does need a bit of an update but rooms were comfortable and clean. Staff were very friendly and welcoming.

The only negatives was it took forever to cool the room down since ac isn’t going till you get there. There was also a semi circle window with no curtains and it got bright at 545 am

All was wonderful

We had the lovely turret room Hotel is easy walkable access to the train station, echo point etc. Warm welcome by reception and great service by Tracey at dinner, she's a star!

The hotel is located between Katoomba and Leura within a pleasant walkable distance. It offers a panoramic view, which we enjoyed every morning while having breakfast.

We had a great stay at this hotel. All the services were excellent, and the location was very convenient — close to the town center and nearby attractions. The staff were extremely helpful and friendly, always ready to assist with anything we needed. Check-in was very fast and easy, which made the whole experience even better. Highly recommend this place for anyone visiting the area!

Very nice old fashioned hotel . Very close to scenic world and other national park areas. Everywhere was very clean , very nice big bedroom and staff were all very friendly and helpful. Great place to stay for blue mountains. Be careful if staying as they have no lifts so if you struggle walking up and down stairs ask for ground floor room

Amazing views from the mountain view room. The hotel is old (heritage listed) so don't expect all the mod cons but what they do have they do well. Staff are ultra friendly and it's actually the only hotel I have had that has called me to ask if everything is ok. The walk to the main street is close although a bit hilly. Lovely large fluffy towels that my wife loved

Hotel has a lovely

Stayed one night. I would personally recommend the accommodation if you have a car. Still walkable to station. Stuff services are good. It is an old property and it is good if you like to stay with history house.

Staff were amazing and kind even when dealing with people other fussy customers! breakfast included was very delicious! We loved the fireplace and used it well!! I Adored the soap all same scent! Would have loved to stay longer!!