Hotel is a lovely well presented place located just outside Verona. Found it very easy to get around using the bus. A quick 7 min bus journey from a bus stop located just over the other side of the road. The hotel staff were helpful and attentive. Asked for extra pillows and the lovely lady from reception brought them up to our room. The bed was nice and comfortable, rooms were quiet, clean and had plenty of plug sockets. WIFI needs a little improvement in the rooms, in some places it was a bit patchy but it was useable. Breakfast is included and was perfectly fine. Had a good selection that should be fine for everyone. The roof area was also lovely especially the fact they have real grass on the roof instead of artificial grass. Was a lovely surprise. Room we stayed in had a slight issue with the lights in the cupboard where they’d just keep flashing, wasn’t much of an issue because we just left them switched off but the hotel staff we’re notified and said they’ll get it sorted.

Bell hotel in borgo Roma

A really nice hotel. Well maintained. Bedroom was a good size, comfortable and cleaned each day and new towels provided. The breakfast provided by the hotel was good. All of the staff I encountered were friendly and helpful. The hotel is situated south of the main train station. It’s a 20 minute walk. I would recommend a bus €2 or taxi €10. I would recommend that the hotel prepare and issue an information sheet for guests on the bus services from the hotel (bus stop around the corner) into the train station and city centre. I spent a lot of time trying to find the right bus back to the hotel after 9/10pm. I would recommend the hotel to visitors to the city.

Very clean hotel

Very nice place to stay

This hotel is NOT 4 star property! It’s very basic, lacks basic amenities, primitive breakfast, inconveniently located far from the city centre (we used bus which is affordable but runs whenever the driver wants- the schedule is just a general idea). AC is regulated by the front desk, the thermostat in the room is disabled. I do NOT recommend this hotel.

This was an ideal location (10 minutes walk) as I was working at the Jobs Orienta fair at the exhibition centre. The hotel was basic but comfortable, there was no kettle in the room but the receptionist was able to provide this when I asked. The breakfast was good but a big shout out to the staff who were friendly and very helpful, especially the receptionist Shciadey and the waitress Marta.

The hotel is located close to public transportation to the main attractions. The hotel is genuinely nice, everything is new and designed very well. The breakfast is excellent. The parking is freestyle. The price is particularly good. Everything is clean. We enjoyed it very much. Highly recommended

Great little find

The room was very nice and spacious and the bathroom was great. However the air conditioning in our room wasn't working and when we told reception about this they brushed us off and didn't bother to investigate. Also the fridge in our room wasn't cold. When we told reception about this they also did nothing. The rooftop bar was lovely and with very reasonable prices. The hot tub was great, you can easily chill out on the roof terrace for hours. Although the service overall was fine we did have several strange interactions with the staff. For example, the complaints about the room were ignored. Also when we asked how to work the "do not disturb" display system the staff seemed very confused and acted like they had never heard of a "do not disturb" sign. We asked to book a taxi to the airport and asked a member of staff for a taxi fare estimate. They seemed very confused by this question and plucked a random guess from thin air which was actually much lower than what we paid. On another day we ordered pizza from the restaurant across the road and were surprised to find that there were no bins on the roof terrace, in the lobby or our room to put our pizza boxes in. We asked reception if they could find a bin for the pizza boxes and they dismissed us and said that there were bins (the closest bins were a walk down the road). It is a lovely hotel but the service could better. Especially since weren't asking for anything out of the ordinary.

We loved the hotel, the reception staff and bar staff were particularly helpful and attentive. We would have liked a fridge in our room and breakfast tea and coffee as well as the herbal teabags.

This was a great hotel! Very friendly and helpful! Any need we had they tired to meet! We plan to come back to this hotel!

Friendly staff, close to airport and train station

Front desk staff not helpful. Had an unexpected medical procedure and clerk was rude and wouldn’t allow changes to our reservation when we needed to check out early. Charged us for a night we didn’t even use. Would not recommend this hotel. Also too far away from city and activities.

Hotel is located in a residential area close to highway. Getting to downtown Verona is very easy by car (8-10 min). The hotel is clean. There is a small parking lot next to hotel but plenty of free street parking. We stayed in a room with kind size bed. The room is standard size for Italy. Shower is a square stall. The only problem we had was with wifi. Hotel offered free wifi, but on the third floor there was none (out of range?). We asked the front desk about this issue, and they said they had excellent wifi downstairs so they didn't believe us. If you stay here ask for a room near the elevator to be able to get wifi.

Our main problem was with the local transport. Buses seem to disappear after 8:30. No one in the hotel seemed to accept this. Nor did the tourist office even though the bus timetable had few bus routes with services after 9. The hotel was nice but the breakfast service was poor at he beginning of the stay, produce and dishes were allowed to disappear.

Great hotel room, we were upgraded on arrival which was a pleasant surprise. Very polite and friendly staff at the hotel, happy to help even late at night. One thing that could be improved is the little bar on the roof. Perhaps a menu and a wider array of cocktails would have been nice. Although we still had a lovely time up there (despite the storm!!)

It would have been good to know how to get there, i.e. A bus to the central station then local bus out to hotel is a lot cheaper than taxi. Local bus services to the Centre of town are good cheap and regular but unsure about night service. Breakfast very nice.

when we booked into the hotel we were greeted very nicely and shown our room. after being out for a few hours returning to the hotel only to be told we have been given the wrong room and was made to move. this was a bit of a pain, but all things worked out ok in the end. The only thinks I will say against this Hotel is that there was no information in the room, there was no safe in our second room but was in the first room given. Worst of all I asked for a glass of red wine while sat in the roof garden only to be told that they did not have any!!!!!!!! This hotel is on the bus route to get into the city, you can purchase the bus tickets in the shop just around the corner from the hotel on the other side of the road from the bus stop.

The hotel is clean and modern. The breakfast in the morning is one of the best breakfasts you'll get for being included with your room. The staff is super nice and I highly recommend the restaurant directly across the street. The part of town around the hotel isn't booming, but it was perfect for going back and forth from VeronFiere several times a day. And there are great shops, including a wine shop and an ice cream shop, that are a 5 minute walk away. I would stay here again for sure.