Ok hotel but they don’t have cots of any type.

Everything was great apart from extremely noisy air conditioning - started making dripping/ gurgling noises in the middle of the night. We had to switch it off! Then too warm so no real sleep was had which did not start our holiday off on the right foot. No staff on desk to tell when we left at 4.45 in the morning.

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We were able to check-in a little bit early upon arrival. I'd previously completed an online check-in so it was very quick. The room was in good working order and as described. We had breakfast included in our rate. It was nice; there was a good selection and it was well worth having as there aren't any other options on the door step. This hotel is located perfectly for the NEC, Brimingham International station and Birmingham airport so perfect for business or holiday stops, though the rooms are not sound proof so you hear traffic. There is a price to pay for parking, but this would be super convenient if staying for an NEC event were the carparks seem to be quite a way away. The rooms don't have a safe. No surprise as it isn't included in the room description, but there is apparently a safe at reception if needed. That might be the only consideration people might want if they're travelling with documents and tickets, but otherwise, this is a really great option & a good price in the scheme of things.

The stay waa swift and check out was easy.

I was attending TF Nation at the Hilton as I have done every year it has been there but this year I got fed up of the Hiltons gouging and decided to give the Ibis a try. I am so glad I did, for starters it was a lot cheaper than the Hilton with a nicer room in a much quieter hotel. It was very clean throughout and the breakfast room was a delight as it was mostly empty both mornings and I walked in and got what I wanted straight away with ease. With the breakfast itself I do have some complaints, the range of options does not compare and the bacon was overdone being chewy rather than crisp. The major downside to staying here for TFN is the twenty minute walk to the Hilton for the event, should you forget something it's then a forty minute round trip and it is nearly always blazing hot when TFN is on. If you can live with that or just want more money in your pocket for the show itself then the Ibis is an excellent option. Also of note, to me at least is that they have a small row of car charging points right outside their front door so if you have an EV this is again a great option for next time.

Rooms were cleaned and tidied daily. Breakfast was great and staff very friendly and helpful. Plenty of choices.

Ideal for the NEC, close to trains, friendly staff, clean room, good breakfast

enjoyed my stay , convenient to NEC, most important and train station excellent

The staff in the lobby were really nice and very helpful

On night one I left out the eco-friendly campaign "skip cleaning my room to save water/energy" sign, and carefully hung my towel instead of leaving on the floor too, justg in case. They ignored all this andf cleaned the room and changed the towels. On night 3 the fire alarm went off at 0324AM, and though it turned out to be a false alarm, it was impossible to find staff to confirm this so I was up awaiting that for a completely unnecessary 15 minutes and couldn't gett back to sleep. I realise this may have been guest action rather than system or staff fault, so checking out next day, I went to ask. The woman on the desk, was rude, aggressive and defensive, just repeating "I don't know cos I wasn't on overnight", and becoming loud angry and more agressive when I suggested she c lkealy didn't care. And ev en more agressive when I asked her to ensure gthat the CCTV of the front desk during this, was kept. It was no surprise, because she had already been apallingly rude and agressive to the poor lady before me, who'd paid for a room for 2 nights from the night before, been delayed in transit and called ahead to say please keep the room and I'll pay both nights, so it's ready for me whenever I arrivce - and they hadn't, but had re-let it, and all the woman on the desk weanted to do was tell her - again shouting very rudely - that it wasn't hwer fault and the re-booked room for tonight wouldn't be available for 3 hours altghough the guest had paidff for it from the day before.

NO ONE AT RECEPTION AT FIRST THOUGH AFTER 3PM .DID COME SOON AFTER .NICE ROOM.WI FI GOOD.SOME SORT OF ALARM WENT OFF AT 3.25 AM AND WOKE US UP .NOISY KIDS TOO OUTSIDE OUR DOOR AND THOUGHT HEARD OUR DOOR BANG. GOOD BUFFET BREAKFAST AND SHORT WALK TO N.E.C.

The room was quiet, comfortable and well-appointed. Each day, the room was left immaculate by staff. I liked the easy access (via a footpath) to the NEC. The dining room area was large and open. The options for breakfast were tasty and good. There was only one disappointment; the evening meal I ordered was poor: over-cooked salmon, under-cooked green vegetables and re-heated mashed potato.

Poor breakfast

The hotel was good in most respects. Clean, with very nice staff however my whole experience was marred by the awful food. The quality of all the food was very poor and also in short supply. When my friends went to order an evening meal there were no burgers nor steak. At breakfast poor bread, no marmelade and no bananas. One meal I had was prawn cocktail. Quality of prawns like rubber drowned in an acidic sauce. Chicken gougons dry. The food was so bad that it would put me off staying in hotel again.

The hotel was ok, it was value for money and what you would expect for an ibis.

Good and tidy place

Very clean

Excellent hotel with superb amenities

Quick check in.