7.4
Pleasant
From 130 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

7.6

Service and Facilites

7.2

Traveler Reviews Quay Apartments

Number of reviews per page
20
40
Top reviews
Robert
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Super clean apartment with good facilities. Really close to a number of food outlets in Media City. The only real downside was the bed was a little uncomfortable
Shauna
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Peaceful place to stay and a bright space full of windows and a great view of the quays.
Bradford
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

For the money an excellent value. Overall very quit. Apartment was excellent. A couple of small correctable issues but overall very good. Transportation (Tram/Bus) at the door. All the amenities (kitchen/washer/dryer) for the price of a regular motel/hotel room. Would stay there again and will in the future.
Benji
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very good value - whole apartment for the cost of a hotel room :)
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Lovely apartment. We had a two bedroom apartment - with associated two bathrooms! Access seemed pretty secure. Area will be probably be pleasant once all the building work has been finished. And parking is therefore better, though it was reasonably easy (once the young lady had found us). It was very convenient for visiting the Lowry, it seemed less distance than Google suggested. Will certainly consider using again !
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Verified traveler
icon-Business
Business
4.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I have been using Quay Apartments on and off for the past 7 years and gradually the quality of both the standard of their customer service and apartments has declined. The apartment was cold and lacking in warmth both in temperature and empathy. Blank white walls with no pictures, no soft furnishings or rugs made the place echo and the lack of lamp shades made for harsh white light rather than a softer warmer welcoming atmosphere. The person checking me in could only shrug and the person on the end of the phone was glib and uninterested. I was told to ring 15 minutes ahead of arrival so I could be met at the RV. Did so and then waited 10 for the agent to arrive! Just back from Dubai where the level of customer service far out strips anything we have in the UK and this experience just made the difference even more obvious.
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Andrew
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The property was very clean and communication was good 💯
Theo
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Friendly, hospitable and attentive. Property immaculate and as described. Highly recommended!
michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The staff were very helpful on check in. Called to give directions and then met us outside to show us in and how to use the key fobs etc Only negative was there wasn’t a frying pan or any salt/pepper.
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Property was of a high standard
Paul
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Excellent communication with the lady that met us and showed us carpark, and room.
Miss
10.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Lovely apartment in a great location, very spacious apartment and very modern. Very close to shopping centre and lots of different restaurants. We walked to old trafford from here with no trouble at all. Would reccommend.
Karen
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Handy location for Lowry and Media City and the staff were very nice and friendly. Apartment is clean and tidy. Bed small and not the most comfortable but okay for one night. An extra pillow would have been good.
Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Apartment was great for my family.
Simon
icon-Business
Business
4.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

You book one site (250 The Quays) and then get moved to another property (X1) without prior notice. Property feels a bit 'old', bathroom extractor fan didn't work, mattress saggy, no USB charging point, only 1 bedside light, all minor stuff but irritating. Parking spot was full of and surrounded by water.
Maureen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Fabulous 3 bedroomed apartment. Comfortable, clean and spacious
Gareth
4.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

Wasn't placed in the apartment we were told we would be in. Was told we would be in millenium tower and directed there for our stay and it looked lovely on the quays and with balconies. However, on arrival we then had a 20 minute farce being directed somewhere else and having to wait for someone. The room we were given was in a twin set of blocks set farther back from the quays, no balcony as requested, no communication we wouldn't be getting. The room itself was ok however most pictures were on the verge of falling off the wall, a questionable stain on the sofa, all the fire alarms were questionable, poor lighting in the bathroom, lack of suitably lit mirrors for makeup application, the bed made a clunk, knock or creak with any slight movement
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Rory
icon-Business
Business
4.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Really not what I was expecting
Alex
icon-Business
Business
10.0
/10
Reviewed 218 week(s) ago

Hotels.com verified review

Awesome views, lovely and clean 5 stars!
Lianne
icon-Business
Business
6.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

The apartment was by a building site & there was lots of noise from the city all night. Communication was a bit confusing and the address was changed last minute (different one sent via email, then text). I probably wouldn’t stay in the area again as it was too noisy. One night of parking was £14.
Number of reviews per page
20
40