Santa Clara Urban Hotel & Spa

Explore Santa Clara Urban Hotel & Spa
9.2
Exceptional
From 257 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.6

Service and Facilites

9.4

Traveler Reviews Santa Clara Urban Hotel & Spa

Number of reviews per page
20
40
Top reviews
Lilit
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and uniq hotel.
Liran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfect location, good customer service
Diana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Loved it. Clean and quiet.
Anna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Michael
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Lourdes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Terrence
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
DAVID CHARLES
icon-Leisure
Leisure
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
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Christopher
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
mark
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The location was convenient, the hotel was average and disappointing for the price.
Joni
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Staff was 💯 great location in old town.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Great location. Excellent staff. Interesting decor.
roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
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Heather
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Kieron
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Business and Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Lauren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
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Christine
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Great location, helpful and friendly staff, room was clean and bed was comfortable.
Simon
10.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

A beautiful boutique hotel in a lovely quiet area yet close to restaurants and other attractions. Top marks to the staff in reception who were very friendly and welcoming.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

The property was fantastic and large rooms. Above all, the staff was fantastic. A particular mention goes to Lisa, who made us feel super comfortable and even surprised my wife with a birthday treat in the room.
Number of reviews per page
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