The Reef Retreat

Explore The Reef Retreat
8.8
Very Good
From 458 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.2

Service and Facilites

8.8

Traveler Reviews The Reef Retreat

Number of reviews per page
20
40
Top reviews
Phil
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great little motel - excellent location close to shops and restaurants. Room was very comfortable with all the necessary facilities. Awesome huge tv in room. Very comfortable bed. Great pool and bbq area. Overall really good Would definitely stay here again
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice peaceful setting with lovely cool shady garden area around the pool. We especially enjoyed the outdoors deck area in the kitchen patio of our room. Close to the beach and esplanade with the restaurants and bars. Palm cove was a great choice for our first visit to Cairns.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location next to beach , pool and spa are amazing! Staff and friendly and polite. Would go again.
Christine
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Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, exceptionally well equipt room - loved the outside kitchenette and eating area. Spacious and very clean. Highly recommend this as a well priced stay for exceptional value. Only 2 small things let the place down - (1) it smelt like chlorine the bleach was so strong (it was very clean though!) and it took a bit to remove the smell and (2) the surly guy at reception who was more interested in what he couldn’t do than what he could. We still loved our stay and would definitely return.
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Darren
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Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice place in a great location. Rooms abit dated but clean and fine for what we needed
Amanda
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a great relaxing stay
Bevan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice welcome from Jim and Joanne thr Property Managers. Very helpful people. Nice apartment with good facilities and view over the Pool. Would definitely stay again.
Lesley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location, nice pool, quality fittings etc.
Ben
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice clean well situated unit. Only thing i would like to change is shower head very small hard to have a decent shower. Also matress are too soft.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Well equipped and very close to restaurants and the beach.
Martin
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Had the best stay at The Reef Retreat. My apartment was perfect. I'd have breakfast there that I cooked myself before exploring Palm Cove and the local attractions. Jim at reception would book anything you'd like to including transport. After exploring Palm Cove, Cairns the reef or where you went. You come home to relax before treating your self to the local restaurants. Having such prime location is amazing. After a long I'd go for a dip in the heated pool and hot tub spa. Amazing atmosphere. My favourite place, I'll be back.
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Chad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The pool as a Sectional temperature. The grounds were quiet. The room was large, open and had a beautiful atmosphere. I highly recommend selecting VIP option for this stay.
jan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had 4 nights here recently and really enjoyed our stay. Jim on reception was very welcoming and friendly. As we had flown from Adelaide on the 6am flight we were very pleased to be able to access our room early so we could start our relaxing holiday. The property is older but everything was clean and well maintained. The bed was very comfortable. It was in a great position close to the beach and restaurants. Water pressure in the shower was a bit feeble but adequate. We would definitely book this property again on our next visit to palm cove.
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ankita
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This property is very very very average… not at all kids friendly… the pools were dirty as a drain .. they dont bother cleaning pools .. in fact me and my husband caught covid since we have come back from this place … the room was not cleaned at all … the floor was super dirty … and the man at reception was super aged to complain.. i dont think it people with kids should be at this place … their unhygienic measures costed me to have COVID
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Shay-lee
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Customer service was disrespectful and the service person at the front desk was rude and impolite. Rooms were nice apart from the service person when checking in and out was very disrespectful and rude. Will not be staying here again.
Pimjai
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The Reef Retreat setting is very nice and tranquil. The only drawback for us was our room was a top floor one. We had lots of suitcases due to our cruise before we disembarked in Cairns. The location is very good and close to many restaurants. The room was comfortably and had everything we needed.
Tracey-Ann
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Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

A lovely place to stay. Very leafy and calm with a fabulous outdoor kitchen on our balcony. We had a spa room and it was very spacious.
Andrew Clifford
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Felt like i was deep in the jungle with all the trees and the room was massive.
Demi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Perfect location and space to stay for a quick getaway. The room was set up nicely for what we needed with a bed, bathroom and convenient outdoor cooking space and area. The pool was close to the room and a lovely spot to relax
Number of reviews per page
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