Great location

We very much liked our room, although there was a drip from the air conditioning unit that seemed to be damaging a table. We also had trouble with the suite’s sauna, but we otherwise loved the service and comfort of the hotel. Vaasa is a lovely city.

Ebookers pages claimed all rooms having aircon which was not correct. Only some rooms have it, and you can’t book them separately but it’s pure lottery who gets aircon and who not. Taken it was almost 30 degrees, we chose the hotel driven by aircon and were really disappointed, to say the least.

Our stay was great. Close to the city center so we were able to walk to shops and restaurants

The airconditioner did make such a loud sound so we have to turn it of in the night andthe nigt was so hot😔 Bathroom had limescale stains on the alls. A lot of dust above the mirror lamp which descends over the toothbrushes

Nice accommodation, very good restaurant

The room had no air conditioning and no way to open a window, so it was uncomfortably warm.

Very nice and helpful stuff. Excellent breakfast I didn’t managed to explore in 100% even over the three nights stay. Highly recommend.

I went in to book 1 night because it was my wife's birthday. The hotel staff was excellent and the room we rented in had an awesome jacuzzi and sauna that came with the room that we really enjoyed. I had trouble though with connecting my device to the television which was supposively a function that is part of the television service in the room and also some loud noise problems in the morning because at the moment they have some renovations at the hotel and that the workers started a little bit too early to which i was not told about. In the end the hotel staff apologized and promised to fix the bluetooth problems in the future. The breakfast food was good and overall I say my experience was ok.

The jacuzzi and sauna was a nice feature. However there was a thick carpet of dust under the bed. The shower knob was a bit broken so it was a bit hard to adjust the temperature of the water. Roomnumber 503.

Hotel is getting warn out. Needs more regular cleaning. We didn’t get cleaner in room in our 2 night stay. Hot tub was a bit dirty and bedding had cigarette burn. Also really dirty lamps just above our faces in bed! Good breakfast and very clean and efficient gym.

Friendly staff, delicious breakfast and a beautiful room. I loved the colors of the room, so cozy with green, brown and gold tones. We had a jacuzzi in our room. Also a sauna, but we did not use it because there was no lamp inside. Too dark. The bed was confortable. I had a good nights sleep. It was not noisy at all considering it was a saturday night.

I t was all good except for rigmarole of checking in. The desk clerk gave me excellent advice about where to walk in the city.

This stay was a mixed-bag. I reserved two queen rooms with saunas, one for myself and husband, one for my in-laws. Our room was fine, if a bit run-down around the edges. The other room had clearly not been cleaned - the last tenant's trash was still in the room, the towels had been removed but not replaced, etc. The first woman at the desk seemed not to believe us about the condition of the room, but another immediately moved to change my in-laws' room and offered an "upgrade," which consisted of a similar room but with an extra single bed (of no use to us) and a jacuzzi tub (of negligible benefit, but the gesture was appreciated). This room was clean at least, but over the course of the 2 days we were there, no one came to straighten their room, replace towels, or clean up the hallway they were on (a pair of used glasses sat on the same hallway table the whole time). The rooms are very dark - dark wood, low lighting, and the recent "updates" were done with cheap linoleum in the baths and laminate flooring in the bedrooms. The toilet seat in our room did not fit, so the seat back fell on you when you sat down. Common areas were not very clean. Despite all this, we had a decent stay and good breakfast, and I want to commend one staff member in particular, Sandra, who fixed my in-laws' room and, when our sauna would not start, came to our room and was determined to get it to work (which she did), while being very friendly and genuinely concerned that we have a good stay.

Because we booked through hotels.com, we did not realize that the room was in the upper floor of the new part of the hotel. It had a slanted ceiling, which we knocked out heads against often. Also, to find room, you can have no mobility issues. You walk through the entire hotel to find it in another area. But, the staff was helpful in helping us find a place to park our car, across the street. The car was safe. The breakfast buffet took into account dietary needs.

Decor in the old part of the hotel where our room was could do with being updated. Room was nice with sauna and jacuzzi. Decor a little tasteless. Vaasa is lovely.

Hot tub in the room was not working, the room was cold and the bathroom was even colder since the underfloor heating was turned off. Bed was uncomfortable, definitely not what you could expect from a hotel

Hotel room with sauna and jacuzzi was great. Breakfast room super small and breakfast under average

For the first time I stayed in the original part of the hotel and it was a very pleasant surprise. I had a spacious room with a sauna. For my taste the old part of the hotel is more homey than the new part - of course it is a matter of taste.

New building were too Americanized, I like original building room.